Thank you so much for the maintenance on my Corolla Hatchback and glad to hear that it all went smooth and well! Hope you have a great day!
1/13/2024
Thomas B. VERIFIED CUSTOMER
Very professional people
1/12/2024
Richard H. VERIFIED CUSTOMER
Thanks for the great service and fast return of vehicle time
1/12/2024
Barb B. VERIFIED CUSTOMER
Noah is very courteous and pleasant to work with. I appreciate the excellent service.
1/12/2024
Katharina H. VERIFIED CUSTOMER
I will be back for service.
1/11/2024
Earnestine H. VERIFIED CUSTOMER
Excellent dealership
1/11/2024
Lisa M. VERIFIED CUSTOMER
Thanks for the great experience when I purchased my new car. Everyone was great.
1/10/2024
Judy L. VERIFIED CUSTOMER
Jamie was great, as always! Service department does a great job!
1/10/2024
Joel P. VERIFIED CUSTOMER
Noah is the best a real asset to Firelands Toyota. He is knowledgeable pleasant and a true professional. Please get nitrogen for customers that have in there tires. There are many loyal customers that have it in their vehicles from factory and we don’t like going to places for this service. Thank you
1/10/2024
Natalie R. VERIFIED CUSTOMER
Thank you for taking the time to look over my vehicle after I expressed my concerns regarding my previous service appointment.
1/9/2024
Paulette G. VERIFIED CUSTOMER
Wait unusually long for oil change—two hours. Service was compensated by “no charge” as compensation .
1/9/2024
Kimberly B. VERIFIED CUSTOMER
Noah went above and beyond to care for my Highlander and provided me with excellent results in addressing the recalls on my vehicle.
1/9/2024
Michael S. VERIFIED CUSTOMER
Good
1/7/2024
Wayne F. VERIFIED CUSTOMER
Noah is very good, like dealing with him!
One thing is you prices are a little high, but I came here because want to keep this car in good shape!
1/7/2024
James M. VERIFIED CUSTOMER
Thank you !!!!
1/7/2024
Dennis J. VERIFIED CUSTOMER
Love the new videos you guys do
1/7/2024
Natalie R. VERIFIED CUSTOMER
My service experience was pleasant upon arrival. All staff were friendly and helpful. I was disappointed with the lack of attention to detail in rotating my tires. Small details do matter to car owners. Thankfully my concern was addressed and fixed before I left the Toyota dealership.
Unfortunately, after returning home, I noticed all 4 valve stem caps were loose, and almost falling off, and the tire pressures were not set at manufacturer recommendations.
In addition to these basic maintenance concerns, the morning after my performed service on January 5th, I noticed fluid leaking from under my Tacoma, creating an accumulation of fluid on my garage floor. I looked under the vehicle and was able to see that it was leaking from under the driver’s side area.
I will be contacting the service manager first thing Monday morning in order to further discuss this leak.
Thank you for this opportunity to share my experiences. I had high expectations for an above average service experience going to a Toyota Dealership. I feel confident that my concerns will be addressed.
Sincerely,
Natalie R
1/7/2024
Edward A. VERIFIED CUSTOMER
Very professional and courteous. John is great to deal with.