My car was parked with the front bumper pressed up against a cement block
9/29/2023
Lisa B. VERIFIED CUSTOMER
Jamie is great! She's friendly, thorough and keeps me well informed on the status of my service. I would highly recommend Firelands Toyota for any car needs.
9/29/2023
John L. VERIFIED CUSTOMER
I am very pleased with the service at your dealership and John does a great job of taking care of my cars and getting me to and from my appointments. My cars are always returned cleaner then when I dropped them off.
9/29/2023
Jessica G. VERIFIED CUSTOMER
Jamie was absolutely amazing and helpful. Always is so pleasant and greets with a smile! Couldn't be more happy
9/29/2023
Leslie L. VERIFIED CUSTOMER
Noah just the BEST! Great customer service and goes the extra mile to help and always with a smile!!!
9/29/2023
Larry K. VERIFIED CUSTOMER
Very polite and professional
9/28/2023
Bob G. VERIFIED CUSTOMER
Fair and effective.
9/28/2023
Rosa S. VERIFIED CUSTOMER
Great and fast service.????
9/28/2023
David Y. VERIFIED CUSTOMER
Yes. Very professional. No question he
Is very knowledgeable. Take good care of him
Dave Young
9/28/2023
Eric S. VERIFIED CUSTOMER
John is always great
9/27/2023
Annette H. VERIFIED CUSTOMER
Perhaps when turning off the automatic lights (or other settings the owner is used to having on) - the technician can turn the setting back to on. I was driving at night on the Interstate when I realized my lights were not on - had to pull off the side of the road, and use the flashlight on my phone to find the switch to turn them back on. Very dangerous!
9/27/2023
Gaylord L. VERIFIED CUSTOMER
Appreciate all you do!
9/27/2023
John H. VERIFIED CUSTOMER
Car wash was nice touch
9/27/2023
Floyd S. VERIFIED CUSTOMER
Very courteous and pleasant to deal with. Made sure I was well taken care of.
9/27/2023
Mary H. VERIFIED CUSTOMER
Jamie provides great customer service!
9/27/2023
Victoria B. VERIFIED CUSTOMER
Very good service!
9/27/2023
Judith P. VERIFIED CUSTOMER
Quick service, professional attitude. Not normally a dealer guy, this experience will make it more attractive to return. Much better than my last experience with Kasper. Thanks John
9/26/2023
Chadwick G. VERIFIED CUSTOMER
Was fantastic and fast.
9/26/2023
Wayne W. VERIFIED CUSTOMER
Service was quick and thorough and the personnel were polite and friendly.
9/26/2023
Edward T. VERIFIED CUSTOMER
Work seems fine, but an 1hr 45min for an oil change seems long.