Noah did an excellent job with servicing my vehicle within a day of drop off. Just and oil change at first but recommended an alignment. Both were done within a 24 hour period. Excellent customer service by both Noah and Jamie.
9/15/2023
John L. VERIFIED CUSTOMER
Quality service staff and reasonable pricing
9/15/2023
Mark P. VERIFIED CUSTOMER
Always have been
9/14/2023
Angelica C. VERIFIED CUSTOMER
Great service overall.
9/14/2023
Cory K. VERIFIED CUSTOMER
Jamie was very friendly, understanding, and easy to work with!
9/14/2023
Dennis H. VERIFIED CUSTOMER
You have always treated me well
9/14/2023
Sheryl G. VERIFIED CUSTOMER
The Service tech was great. He carefully explained the issue to me and made sure that I was satisfied with the resolution.
9/14/2023
Scott F. VERIFIED CUSTOMER
Took 1.5 hrs from apot time to check out form did not specifically say oil change & they text me forms when I ask they be printed initially
9/14/2023
Genette S. VERIFIED CUSTOMER
I’ve been using the dealership for 30 years. No problems.
9/14/2023
Joshua L. VERIFIED CUSTOMER
Great job Noah
9/10/2023
Rosemary F. VERIFIED CUSTOMER
Noah always provides friendly, efficient and educated service!
A++++
9/10/2023
Keith S. VERIFIED CUSTOMER
My only complaint is that I had a 1030 appointment, and for an oil change and tire rotation. It wasn’t complete tomorrow almost 1230. I had to wait for my vehicle, so IMy only complaint is that I had a 1030 appointment, and for an oil change and tire rotation. It wasn’t complete tomorrow almost 1230. I had to wait for my vehicle, so I think two hours is a little excessive.
9/8/2023
Amy L. VERIFIED CUSTOMER
I arrived at my appointment at 9:25 am. I waited 2 1/2 hours before anyone came and talked to me about the estimated completion time. I was told my car would be ready between 1:30 and 2 pm. At 2:00 I was told it would be another 1/2 hour. At 3:00, after receiving NO information, I requested a loaner car. I sat in your waiting are FOR FIVE AND A HALF HOURS!!!! At no time did anyone think to ask me if I needed anything! I should have been offered a loaner car hours earlier yet I had to ask for one myself!!! This was a horrible experience and handled completely unprofessionally!!!
9/7/2023
Kathryn E. VERIFIED CUSTOMER
Noah was great but service couldn't find the problem
9/7/2023
Joseph P. VERIFIED CUSTOMER
Strong communication skills very appreciated.
9/7/2023
Michael K. VERIFIED CUSTOMER
John James , service manager , and technican Dave are good people .They helped me with a passenger side strut repair . Thank you . Keep up the good work . Next time , i will come to Firelands Toyota for my repairs
9/6/2023
Keith S. VERIFIED CUSTOMER
She was great! Always provides excellentl service.
9/5/2023
Dennis J. VERIFIED CUSTOMER
Really love how they video the car during service
9/3/2023
Eduardo G. VERIFIED CUSTOMER
Great service as always. Really appreciate a dealership I can trust. Best dealership I've dealt with. EVER.
9/3/2023
Eunice K. VERIFIED CUSTOMER
Always friendly and professional. Top notch service. Never any issues. I would recommend this dealership, 5 stars.