Jacob was friendly and professional. The service work was completed I less time than estimated.
8/23/2023
Brian L. VERIFIED CUSTOMER
You guys are awesome as usual.
8/23/2023
Linda K. VERIFIED CUSTOMER
Chris was courteous and helpful.
8/22/2023
Kathy C. VERIFIED CUSTOMER
The man sitting closest to the ramp wearing a red shirt I found rude. When I asked questions he acted like I was bothering him.
8/21/2023
Donald S. VERIFIED CUSTOMER
I would really like to talk to someone about my recent experience in getting a a paint job on my 2014 Toyota Camry under a factory warranty. I was told it would take a week to 10 days but it turned out to be 5 1/2 weeks and the driver’s side engine splash guard underneath was missing.
8/20/2023
Julie R. VERIFIED CUSTOMER
Everyone did a great job!
8/20/2023
Jay B. VERIFIED CUSTOMER
Sam did a great job in communicating the status of the service.
I do have one suggestion - the "next service" sticker could be more clear. Sam explained that the sticker indicates the next service time/mileage, however the sticker looks like it refers to the next oil change. Suggest the sticker be changed to say "next service", and remove the Valvoline logo and oil type. .
8/20/2023
Steven R. VERIFIED CUSTOMER
Courteous, efficient, thorough service.
8/20/2023
Maria E. VERIFIED CUSTOMER
My husband checked into the service desk and noticed some comments to another customer that weren’t very kind, he even stated “rude.” The service rep appeared to not want to be present and, although off-putting to the other customer, was not rude to my husband.
8/20/2023
Stephanie S. VERIFIED CUSTOMER
He worked fast and efficient and was nice to me. I'm sure Saturdays are a busy time but maybe you could get some extra help for him, he was non-stop moving when I checked in and checked out. Answering calls, waiting in customers and checking in and out the cars. Seemed a little overwhelming. I worked at a place that was overworked and just trying to look out for someone.
8/20/2023
Matthew H. VERIFIED CUSTOMER
As always Sam gets things done. Thank you Sam
8/19/2023
Dianne J. VERIFIED CUSTOMER
Justin handled our issue professionally.
8/19/2023
D&D Automotive. VERIFIED CUSTOMER
Wonderful service
8/19/2023
Steven B. VERIFIED CUSTOMER
Completed it in less than an hour.
8/18/2023
Thomas B. VERIFIED CUSTOMER
You got me in and out quickly at the price you quoted me. Justin was good and very professional. The technician was very knowledgeable in his inspection of my vehicle.
8/18/2023
Alexander B. VERIFIED CUSTOMER
John was friendly and helpful. Service was quick and easy.
8/18/2023
Nate C. VERIFIED CUSTOMER
I still have the same problem the oil is gone in the car and don't know why it is leaving and it is not leaking on the ground IL have to keep checking it and filling between oil changes
8/18/2023
Ken M. VERIFIED CUSTOMER
Justin Winters is a knowledgeable, professional, warm, and friendly person. I trust him completely. Our last visit there he said we need front and rear brakes on our Toyota Highlander and it should be done very soon. That is a lot of money. I didn't question it. I just asked Justin to make me appointment for next Wednesday, that is how much faith and trust I have in Justin.