Samuel provides outstanding service to his customers - I appreciate his attention to detail, his effort to explain all work scheduled or recommended, and his approach to his work. Samuel is an asset to Evans Toyota!
8/2/2023
Billy S. VERIFIED CUSTOMER
Friendly service at the desk. Quick ride to and from the mall. Prompt checkout!
8/2/2023
Joyce F. VERIFIED CUSTOMER
Most helpful service I’ve ever received at a service dept ever. Ty
8/2/2023
Bradley N. VERIFIED CUSTOMER
I was not happy one bit. I was told on the phone when I had my oil change and tire rotation that I still had a free service when I bought the car. Then when I went in they told me that it expired and just for what I wanted done was insanely expensive. I just had the service done since I was already there but I won't be back for basic services.
8/1/2023
Maryellen J. VERIFIED CUSTOMER
Awesome service dept
8/1/2023
Linda C. VERIFIED CUSTOMER
Very helpful.
8/1/2023
Drew B. VERIFIED CUSTOMER
John is very informative and helpful. he is an asset to your business.
8/1/2023
Jose Francisco. VERIFIED CUSTOMER
Happy to help. Good job.
8/1/2023
Thomasa G. VERIFIED CUSTOMER
Great and friendly service with an appropriate time expectation. It’s what my family has come to know and expect from Toyota. Service Excellence!
8/1/2023
Sandra F. VERIFIED CUSTOMER
I came in for an oil change, tire rotation, headlamp and possible break job. I was told that I’d be updated shortly about the findings so I stayed in the waiting area for two hours before getting an update. I then agreed to have my front breaks repaired. I was told on my previous visit that it should take about 1.5 hrs but Justin didn’t say how long it would be. So I ventured over to the antique mall. Then I waited in your lobby for a while and when two hours had passed, I walked into the garage where I was told he was just handed my keys. Communication wasn’t good today and it usually is.
8/1/2023
Carolyn B. VERIFIED CUSTOMER
Headliner was not cleaned as stated in invoice
8/1/2023
Daniel J. VERIFIED CUSTOMER
Diagnostics did not understand what the root cause of my car’s problems and is wanting to charge more for a tune up as part of the diagnostics which is not covered by a warranty I paid extra for
8/1/2023
Ronald C. VERIFIED CUSTOMER
You perform a multi point inspection and leave items unchecked. No mention of whether you you checked the tire pressure or set it to specs. Looks to that you don’t perform what you advertise..
7/30/2023
Agnes O. VERIFIED CUSTOMER
John was very courteous, professional and helpful.
7/30/2023
Bonnie G. VERIFIED CUSTOMER
Very respectful and kind and knowledgeable
7/30/2023
Michelle B. VERIFIED CUSTOMER
Thank you for checking the car so quickly
7/30/2023
Kim C. VERIFIED CUSTOMER
John is always friendly and professional.
7/30/2023
Becky G. VERIFIED CUSTOMER
Great customer service and my service tech was speedy with my oil change and tire rotation. Thank you.
7/28/2023
Jane G. VERIFIED CUSTOMER
Always good service from Nick and Evans Toyota.
7/28/2023
Connie H. VERIFIED CUSTOMER
He is a very kind person. He takes time to explain what your vehicle needs and makes sure you are comfortable while waiting for your service to be completed.