The service was excellent from the time we registered at the take in desk, where the Evans representative exhibited utmost professionalism in analyzing my needs and applying Toyota benefits to resolve my issues. Then upon entering the customer waiting area, I had a complimentary cold drink on a very hot day, and enjoyed viewing the ESPN channel instead of the usual building channel. The actual work done by the mechanic was completed exceedingly fast and done well. Kudos to Evans Toyota !
7/28/2023
Carol L. VERIFIED CUSTOMER
Courteous! Helpful! Delightful!
7/28/2023
Thomas B. VERIFIED CUSTOMER
I like that they let me know what is going on while they work on the car
7/28/2023
Justin W. VERIFIED CUSTOMER
Over all nothing was done, it was known that I had an aftermarket stereo and after having my car for 3 hours I get a message saying they wanted to charge me 640 to take that one out and put in the OEM one (I happened to have it). Why didn't they tell me up front they couldn't do anything with my aftermarket stereo? And what if I didn't just so happen to have my Factory stereo? I paid $160 for an electrical diagnostic and im seriously doubting that even happened. The service guys where nice, but this doesn't sit well with me. Waste of my time and money.
7/28/2023
Steve S. VERIFIED CUSTOMER
Should be good for another 10 years.Nick was very helpful keeping me informed of the repair progress.
7/28/2023
Tammy H. VERIFIED CUSTOMER
John is awesome as always he is professional and personable Evan Toyato is lucky to have him. He is knowledgeable and answers your questions fully.
7/28/2023
Van S. VERIFIED CUSTOMER
Excellent service by John Geiger. Explained everything in detail. Very satisfied.
7/28/2023
Claudia B. VERIFIED CUSTOMER
Visit was quick. Out in 1 hour.
7/28/2023
Jeffrey H. VERIFIED CUSTOMER
I can count on Nick to take of my car. He always provides outstanding customer service. It's one of the reasons I keep coming back.
7/28/2023
Connie M. VERIFIED CUSTOMER
I was treated very nice. The only thing I would say that I did not like was waiting 45 minutes for my ride back home.
7/28/2023
Mary H. VERIFIED CUSTOMER
Didn't have any appointment but the service dept got me in and fixed my card. Thanks
7/27/2023
Jason B. VERIFIED CUSTOMER
Nick is a joy to work with. He is friendly and diligent.
7/27/2023
Susan S. VERIFIED CUSTOMER
The cost of the 12-volt battery seemed unnecessarily high.
7/26/2023
Jeff J. VERIFIED CUSTOMER
Someone left my spare tire tool bag open in the back of my 4Runner and failed to return the McGuard wheel lock tool when they rotated my tires. One of the service writers is trying to locate it for me. Right now I am driving around with no way to change a tire if I have a flat.
7/25/2023
Michael C. VERIFIED CUSTOMER
A job well done in a timely manner. Always professional.
7/24/2023
Ann B. VERIFIED CUSTOMER
Customer service was exceptional
7/24/2023
Nancy S. VERIFIED CUSTOMER
I have a lot of confidence in Nick ****. I trust his recommendations for my car.
7/24/2023
Cassidy M. VERIFIED CUSTOMER
Sam was great! Really responsive to any changes from original service plans/costs.