John was great keeping me informed about my van but he does need to answer his phone alittle better . He is good .
1/10/2025
Bruce C. VERIFIED CUSTOMER
Quicker than expected, and that was greatly appreciated
1/10/2025
Daniel O. VERIFIED CUSTOMER
Appreciate the speed and friendliness of service
1/9/2025
Ann R. VERIFIED CUSTOMER
Car was brought in on 12/31 and “fixed”. Then on 1/4 as I was leaving town for home, several hybrid warning lights went on. They tried to brush me off to say I’d be fine for the 8 hour drive, but the car was unsafe to drive. This is irresponsible and dangerous. They said they would work on it after I said that it wasn’t safe. They dug further and found a nest in the wiring (should have thoroughly checked on 12/31). The service advisor (Jerrad) never called me back on Saturday when he said he would and I was on hold for an hour trying to reach someone before hanging up. Then you were closed Sunday. Because I didn’t get an answer and needed to get back to work out of state for Monday, I had to rent a car. Thankfully John (service manager) tried to correct the situation, make sure the car was fixed, and made sure I was not overcharged.
1/9/2025
Charles E. VERIFIED CUSTOMER
Talked to Bailey Evans. He gave me an answer on some questions. I have a greater appreciation for Evans Toyota after he showed me that he really values what and how people are treated. Will be recommending Evans to anyone looking for a vehicle
1/9/2025
Danita S. VERIFIED CUSTOMER
Nice job
1/9/2025
Lilibeth T. VERIFIED CUSTOMER
his so nice and accommodating, answers all my questions , shuttle service was so convenient thanks evans toyota for the excellent customer services
1/9/2025
Tammy R. VERIFIED CUSTOMER
Derek is the best!
1/9/2025
Brenda Z. VERIFIED CUSTOMER
Jerrad was very pleasant to work with. I had made an appointment, but even though he could not find any record of it, he was able to work me in.
1/9/2025
Peter N. VERIFIED CUSTOMER
Super friendly and welcoming. Very attentive listener and is a great client facing associate.
1/8/2025
Michael D. VERIFIED CUSTOMER
Excellent Customer Service!!
1/8/2025
Passion Sport. VERIFIED CUSTOMER
John always has my back and makes sure my vehicles get fixed correctly and in a timely manner. Couldn't ask for much more.
1/8/2025
Alex S. VERIFIED CUSTOMER
Always helpful with any questions or concerns
1/8/2025
Bryan L. VERIFIED CUSTOMER
No thanks
1/8/2025
Jeffrey B. VERIFIED CUSTOMER
Got me in the next day and didnt have to wait long
1/8/2025
Annette W. VERIFIED CUSTOMER
I thank John for going above and beyond to make sure I was taken care of!
1/8/2025
Brett C. VERIFIED CUSTOMER
Very friendly, professional, and timely. Always a good experience. I also very much enjoy the upgraded massage chairs in the lobby!
1/7/2025
Roxana C. VERIFIED CUSTOMER
Derek was courteous and knowledgeable. He communicated my car care professionally. Work was completed in the quoted time frame.
1/7/2025
Dustin A. VERIFIED CUSTOMER
Jacob did a great job
1/7/2025
Karen C. VERIFIED CUSTOMER
John Geiger is awesome! Very professional, Courteous, with a very pleasant personality!!