JERRAD was GREAT to work with!! Very thorough and very friendly!!
1/5/2025
Larry L. VERIFIED CUSTOMER
Great service
1/5/2025
Patrick A. VERIFIED CUSTOMER
Jeremy was very helpful and answers all questions and addressed all concerns. Videos were useful, but hard to understand some of the narration - speaking too fast without enough enunciation. Not useful to send me an incomplete pdf of service report. Spent time talking with Reggie Rogers in sales. He rocks!
1/4/2025
Lori R. VERIFIED CUSTOMER
Jacob gave me excellent service!!
1/4/2025
John W. VERIFIED CUSTOMER
Jeremy, I did have the tire light come on when driving home, but it went off later on . I would like to have it noted since the sensor never came on before the new tires were put on.
1/4/2025
Robert G. VERIFIED CUSTOMER
Sure.
1/4/2025
Richard V. VERIFIED CUSTOMER
Please thank Derek and all those who carefully worked on my “vintage” Lexus. I am pleased to have had all this necessary work done, as I think this old car has a lot of life left in her.
You will be getting my more complicated repair and maintenance business in the future, or as long as this RX300 soldiers on.
Best,
Rich Vicars
1/4/2025
Ruth L. VERIFIED CUSTOMER
Jacob was very helpful, answered all my questions, and showed professionalism and politeness.
1/4/2025
Not-Provided C. VERIFIED CUSTOMER
John is always very thorough with the service that I need each and every time and I truly appreciate how quickly the team gets me in and out!
1/3/2025
Kelly S. VERIFIED CUSTOMER
I am always happy when I get John as my service advisor. He is professional and personable.
1/3/2025
Larue P. VERIFIED CUSTOMER
I have always appreciated John. I thought it was an oil leak but it turned out it was coolent.
1/3/2025
Lori C. VERIFIED CUSTOMER
Derek was great, helpful and communicated well regarding the service on the car!
1/1/2025
Kristina V. VERIFIED CUSTOMER
Jerrad was helpful and explained things to me.
1/1/2025
Ericia W. VERIFIED CUSTOMER
I was unhappy that a service was performed that I didn't stare I wanted completed.
12/31/2024
Sandra P. VERIFIED CUSTOMER
For #1 I scheduled an appointment. Wasn’t kept informed about recall part was installed. I had to ask after waiting for 3 hrs! Plus your over head Christmas music sucked, which I listened to for 3 hrs. Also scheduled oil change which didn’t know I’m supposed to done till 10,000 miles but sticker in window said it was due! Maybe more coordination with staff would help!
12/31/2024
Vernon Ray. VERIFIED CUSTOMER
I appreciate the efficiency from all involved.
12/31/2024
Samuel U. VERIFIED CUSTOMER
Great service. John put a lot of effort in getting my vehicle fixed knowing I had a funeral to attend in Chicago. Not to mention it was a last minute fix. He made contact with the warranty company and got the job done. Service like that will keep me coming back to Evans Toyota. Thank you John and the Evans family