I only had a tire rotation. First time to come there since purchasing my.2031. It took 2 hours.
12/19/2024
Benjamin E. VERIFIED CUSTOMER
The customer service was really good, but my oil change took over 2 hours. Close to 2.5 hours. I guess the service team was waiting for a part to come in from across the street. I just wish that service would have given me a heads up that they would have to wait on the part and that it would take over 2 hours.
12/19/2024
Todd B. VERIFIED CUSTOMER
We were treated like royalty and bet pleased thank you!!
12/19/2024
Brodie B. VERIFIED CUSTOMER
We had a complicated situation, jarred worked through it with me with a positive attitude, even while he was having a busy day!
12/19/2024
Anthony M. VERIFIED CUSTOMER
My appointment was for 10:30 and I did not get my car back until 11:55 PM oil changes and the inspection should not take that long.
12/19/2024
Craig S. VERIFIED CUSTOMER
Not yet done but Derek has provided the best service I have yet had from Evans. Derek showed me the best value to keep my aging Tacoma running right. He was interested in the details and went above all other service tech's in listening to my concerns and being involved.
12/19/2024
Nicole S. VERIFIED CUSTOMER
Jerrad is very easy to work with and responsive to my questions.
12/18/2024
Not-Provided C. VERIFIED CUSTOMER
Jeremy was very thorough & took great care of the service needs for my vehicle!
12/18/2024
Steve B. VERIFIED CUSTOMER
Timely, professional service as always!
12/18/2024
Karen C. VERIFIED CUSTOMER
John Geiger Is absolutely awesome! He’s very professional, respectful, i’m very attentive to any concerns or questions! I believe he’s a great asset to Evans Toyota, And an excellent service manager!
12/18/2024
Francis J. VERIFIED CUSTOMER
Derek greeted me at my car and listened carefully to my description of the symptoms the car was displaying. He asked several questions to be better prepared to discuss the situation with the master technician. This was the kind of thorough, thoughtful behavior I’ve come to expect and value from him. He went the extra mile for me after the technician completed his work. Instead of making the adjustment to a menu item recommended by the technician, Derek went with me to the car snd let me get hands-on learning while he guided me through the menus made the change myself. He said that was the best way for me to understand and remember what to do. As a retired college professor, that was music to my ears! I will continue to seek him out for guidance when my car next needs servicing!
12/18/2024
Gary M. VERIFIED CUSTOMER
Excellent
12/18/2024
Richard H. VERIFIED CUSTOMER
Very Professional
12/18/2024
Daryl H. VERIFIED CUSTOMER
Took 4 hours for the 15,000 miles service and to fix flat tire and take spare off and put fixed tire back on. Way to long.
12/18/2024
Ramiro E. VERIFIED CUSTOMER
Good service thanks
12/18/2024
Robert S. VERIFIED CUSTOMER
Very timely on completing the work.
12/17/2024
Cyndie N. VERIFIED CUSTOMER
I want to thank Jarrod for making my experience at Evans Toyota simple and pleasant!
12/17/2024
Jason L. VERIFIED CUSTOMER
Good work
12/17/2024
Chris S. VERIFIED CUSTOMER
Derek was great. Let me know what to expect time wise and I really appreciated the alignment recommendation, I wouldn't have thought to have it checked out so soon but I drive a lot of miles.
12/16/2024
Michele V. VERIFIED CUSTOMER
Jarad is an excellent employee in your Service Department as are all of the men & women who give such honest,
Information to customers with vehicle problems. Jarrod is friendly and very polite. All the service work has been on time.
My husband and I trust Evans Toyota completely.
Micheale Ventruella