In addition to performing the usual check-in procedures, Derek went the extra mile by checking the bottom of a door for damage. He then photographed it so I could see what was going on there. Later, he sought me out to go over inspection results as well as the results of the battery test. He took care of getting the weak battery replaced by a new one. I hope to have him as my advisor each time I come in for service!
12/13/2024
Baldemar E. VERIFIED CUSTOMER
Professional, Knowledgeable and Courteous
12/13/2024
Steven Y. VERIFIED CUSTOMER
Thanks for your service ????
12/13/2024
Gary R. VERIFIED CUSTOMER
I have always had a good experience at Evans. Jeremy did a an excellent job taking care of me and my Corolla today. I am very satisfied doing business at Evans. From my experience, the customer care is excellent at Evans. I think the service department is outstanding. Evans has earned my continuing loyalty.
12/13/2024
Guy R. VERIFIED CUSTOMER
Efficient!
12/13/2024
Chris B. VERIFIED CUSTOMER
could ask for a better interaction!
12/13/2024
Raphel C. VERIFIED CUSTOMER
Very happy with the service
12/13/2024
Derek C. VERIFIED CUSTOMER
Always a great experience at Evans. Jeremy is very kind and helpful.
12/12/2024
Chad M. VERIFIED CUSTOMER
John has been my service manager since I bought my Prius there at Evans. He has always done a great job making sure my car gets what it needs to continue working great as I commute around the region to get to my clients. I appreciate his attention to detail and his friendly attitude.
12/12/2024
Kent B. VERIFIED CUSTOMER
Spoke with Jeremy and the mechanic. They both answered all my questions. Great guys
12/12/2024
Charles E. VERIFIED CUSTOMER
Over 4 hours. Just for service and need for a new battery. Battery on back order up to 10 days or longer
12/12/2024
Marda G. VERIFIED CUSTOMER
Very satisfied with service. Went very well. Thanks
12/12/2024
Van S. VERIFIED CUSTOMER
Excellent service
12/12/2024
Larue P. VERIFIED CUSTOMER
John did an excellent job.
12/12/2024
Ken M. VERIFIED CUSTOMER
Jerrad went out of his way to see that I got into my vehicle as I must use a walker to get around.
12/12/2024
Eric G. VERIFIED CUSTOMER
Service Advisor left for lunch without letting me know my car was done, waited for two hours which was my fault for waiting that long for an oil change, only found out my car had been ready for awhile after go to the service center. Very disappointed with the lack of communication and customer service that was provided that day and along with the other service advisors.
12/11/2024
Ted A. VERIFIED CUSTOMER
Explanation on issues on phone and service isle were helpful.discount was a bit more than what was discussed other minor issues he was helpful.
12/11/2024
David L. VERIFIED CUSTOMER
Thank you
12/11/2024
Deanna S. VERIFIED CUSTOMER
I’m always happy and impressed with Evans Toyota Service. I’ve been coming here since 2011 and have no intention of going anywhere else.
Great job and Thank you!!!