The waiting 30 days for the service contract to start is total b.s . But it is what It is ….. to waist my time to just advise to fix or repair and not actually do the work is not acceptable. However I will bring the car in 30 days to have the things done that you are going to fix . I will be looking forward to having it repaired
9/26/2024
Terrie G. VERIFIED CUSTOMER
A friendly accommodating staff. Means just as much as the mechanics expertise. Thankyou
9/26/2024
Shiloh A. VERIFIED CUSTOMER
Waiting 85 minutes for a tire rotation is absolutely crazy. Toyota needs to do better.
9/26/2024
Stephanie M. VERIFIED CUSTOMER
Very kind and professional. Really great service!
9/25/2024
Josh B. VERIFIED CUSTOMER
The reason I come back to Evans for service/maintenance is because of John Geiger and Kevin (KJ) Krouse. John is great to work with and I know the quality of work from KJ as the mechanic.
9/25/2024
Dennis F. VERIFIED CUSTOMER
Jerrad was professional, friendly and helpful!
9/25/2024
Bailey R. VERIFIED CUSTOMER
Pyay was very kind and helpful concerning the issue with my car. He even performed other testing to ensure my satisfaction!
9/25/2024
Not-Provided C. VERIFIED CUSTOMER
I appreciate how thorough John Geiger is with the service that might vehicles need
9/25/2024
Doris H. VERIFIED CUSTOMER
Not at this time my late husband's son worked at Toyota in ft wayne clark connected me when I bought my carclrkk spoke very highly of Toyota dealers.
9/25/2024
Beverly C. VERIFIED CUSTOMER
Service was good and so are the employees
9/24/2024
Janet R. VERIFIED CUSTOMER
John, did an excellent job!!!!
9/24/2024
Martha R. VERIFIED CUSTOMER
Everyone strives to make customers feel like they have their best interests in us and our vehicles. Shuttle drives are essential for me to bring my vehicle there. They are courteous and funny.????
9/24/2024
Carol M. VERIFIED CUSTOMER
Jerrad was fantastic. Great customer service, very helpful, friendly and always had a smile. He gave me his card and said if I needed anything or had questions to just give him a call and he would help me. I would recommend Evan's Toyota based on my pleasant experience. Everyone I came in contact with while I was there gave me the impression that they truly enjoyed their job.
9/24/2024
Jerry B. VERIFIED CUSTOMER
Jerry White operates an efficient and professional shop.
9/24/2024
John H. VERIFIED CUSTOMER
Jarrad was very helpful
9/24/2024
Amy S. VERIFIED CUSTOMER
Jerrad was super friendly and helpful. He thanked me for coming in.
9/24/2024
Claudia B. VERIFIED CUSTOMER
Would like the oil change to take less than 2+hours
9/24/2024
Linda Z. VERIFIED CUSTOMER
Friendly service associates. My vehicle was serviced in a very timely manner.
9/21/2024
Prisca A. VERIFIED CUSTOMER
He does a god job
9/21/2024
James H. VERIFIED CUSTOMER
I dropped my vehicle off just before 0930. My appointment was for 0930. I received a text immediately after 0930 saying someone would be getting with me soon to let me know the extent of what my truck's problem was. I didn't hear anything until 1:13pm. This, was despite the fact that I had tried calling at least four times, plus Samantha sent a text to the service department for someone to call me back, but no one ever did.