Jeremy was amazing, my son and I were in ft Wayne at a basketball tournament and hit something on the road on our way up. It tore up the bottom air dam under the engine and was dragging the ground and damaging the car even more. He got us in with no appointment, removed it, fixed the rest so we could get back on the road and home. I had only owned the car for about 18 hours before I pulled into the dealership. This is my first Toyota I have ever owned and less than 24 hours of being a Toyota owner I will always be one! The icing on today's cake, Jeremy said you have had a bad enough day and refused to charge me for the help!
2/1/2025
Elmer D. VERIFIED CUSTOMER
See you again soon!
2/1/2025
Jeni H. VERIFIED CUSTOMER
Jared is great at what he does with being honest and helpful. He is great at customer service!
2/1/2025
Steven W. VERIFIED CUSTOMER
I believe your technician broke my lens on my vehicle. It seems to never fail when I come in to get some work done it’s always costing me an arm and a leg ????????????????. Furthermore when I bought the vehicle in around 2020 we had a maintenance agreement that we paid for and I was still charged for things I believe should have been covered.
1/31/2025
David B. VERIFIED CUSTOMER
You did great
1/31/2025
Darvin J. VERIFIED CUSTOMER
I only come to Evans because of John. You have other guys, but John is far and above for customer care. I tried to hire him when I was in retail management a few years ago and he said no. Great guy.
1/31/2025
Max M. VERIFIED CUSTOMER
Derek is the man! Great service all around.
1/31/2025
Vince T. VERIFIED CUSTOMER
Jerard Adams was excellent. He was knowledgeable and explained everything to my satisfaction.
1/30/2025
Mary S. VERIFIED CUSTOMER
I was completely satisfied with the service I received today!
1/30/2025
Sundar K. VERIFIED CUSTOMER
Courteous. Thorough. Professional.
1/30/2025
Boyd T. VERIFIED CUSTOMER
Very polite. Did an awesome job explaining things to me
1/30/2025
Ed M. VERIFIED CUSTOMER
Jerrad did a wonderful job.
It was a good experience from the beginning to the end.
1/30/2025
Philippe J. VERIFIED CUSTOMER
Thank you for your help May God bless you
1/30/2025
Ellie S. VERIFIED CUSTOMER
John is the best! Very grateful for his assistance.
1/30/2025
Janet R. VERIFIED CUSTOMER
Jerrad did an excellent job keeping us informed with the process of our service order, professional and customer focused.
1/29/2025
Mike E. VERIFIED CUSTOMER
Jeremy exemplifies the high standard of service that Evans Toyota consistently extends to all of its customers.
1/29/2025
Rebecca P. VERIFIED CUSTOMER
I had a nice experience with this Toyota dealer. Everyone was nice and kept me informed on what was happening.
1/29/2025
Diane S. VERIFIED CUSTOMER
Friendly staff.
1/28/2025
Billy S. VERIFIED CUSTOMER
Jerrad Adams checked us in & out! He has the greatest smile, was so friendly, and helpful. We wish every company was lucky enough to have that kind of person representing their company. Pleasant to work with and good eye contact!