Evans Toyota Auto Repair Service

Justin gave me quick and informative service information.

I’m always very happy with everything at Evan’s Toyota. I’ve been a customer since 2011 and have purchased 4 vehicles during that time. Service is always great and timely.

I've been an Evans Toyota customer for 6 years. But I have always noticed that Service will take advantage of people who don't know much about cars, like myself. They really do sell you things that you do not need. I can't leave Evans Toyota without spending a minimum of $300-$400. I go in for an oil change for the cheapest package option. As soon as I get there, the service guy points to the middle option, and says "we're gonna do this" the middle option that's $100 more. Without even asking me if that's okay. My last time there, I just needed a tire because I had a flat. I get quoted $250 for a new tire which isn't in stock and I would have to be back tomorrow, which is not doable for me take more time off work. I call another place and get quoted $160 for an even better tire than the tire Toyota quoted me. And I can get it same day. It just made me realize how much I'm getting upcharged. I totally understand what a business has to do, but this has been nonstop for 6 years. Please note that this review does not reflect on any of the Service guys working the desk because they are all VERY nice. It's truly the principle of telling someone ignorant about cars to spend X more dollars when it's not needed EVERY time I'm there for service. I will likely be done using Evans Toyota unless absolutely necessary because I don't want to be taken advantage of.

He explained what he did to my car in an easy to understand way and made sure I knew of any other things that were wrong

Very pleasant

I receive excellent service and support from the entire team every time

Friendly, knowledgeable, pleasant!

Careless to do

Very pleased, prompt service!

Jacob was very courteous

Not Happy

Appreciate John's customer service!

Always very courteous and patient especially with those of the older generation.

Prompt action and kept me informed

Dainen was excellent. Great communication throughout the service

Labor cost seems really high.

I still can’t sign in to the Toyota app

While there were some expensive surprise repairs the service I received was top notch. I will definitely be returning for any maintenance or service issues.

Thanks! Merry Christmas!

Justin was very prompt and professional. It was a pleasure to have him walk our 4Runner through its service requirements.