You guys do a great job. Thank you for all your help with our issue. Your service team is great.
12/13/2023
Jan C. VERIFIED CUSTOMER
It took longer than I thought it would
12/12/2023
Masson R. VERIFIED CUSTOMER
Connor was very helpful but was unable to see my car’s service history due to computer problems.
12/12/2023
Angelique N. VERIFIED CUSTOMER
Very through with vehicle needs thank you
12/12/2023
Thomas B. VERIFIED CUSTOMER
Very professional service!
12/12/2023
Jeff H. VERIFIED CUSTOMER
My battery died 10 days afterwards and had to get it jumped. I figured a multi point inspection would catch that. Additionally, out of the three dealerships I have taken my car to, Evans was the least caring. Going to try Fort Wayne Toyota next.
12/11/2023
Marina S. VERIFIED CUSTOMER
Everyone is always nice and attentive. I feel like John went above and beyond, which I really appreciate. I also appreciate the speediness of the service.
12/11/2023
**** B. VERIFIED CUSTOMER
Service did a great job! I appreciate the effort that John made to find my wedding ring that was lost in my car. Can’t believe he found it. Phenomenal service! Thanks again
12/10/2023
Julia H. VERIFIED CUSTOMER
When I called for my 30k mile tune up, I wish there would have been communication on how long they needed the car. No one told me ahead of time and I was there for over 3 hours. It was nothing adding came up, just the regular flushes needed. Communication would have been welcomed.
12/10/2023
Sarah P. VERIFIED CUSTOMER
Good job!:)
12/9/2023
Bruce C. VERIFIED CUSTOMER
Outstanding service, treated like a valued customer and work was done efficiently. Appreciate the shuttle service.
12/8/2023
Susan B. VERIFIED CUSTOMER
I don't ever want to go back to Evans Toyota. I missed the first part of my meeting and the whole experience was upsetting.
12/8/2023
Lisa D. VERIFIED CUSTOMER
There was a comment in the report that i got the link to staying that I have an incorrect size battery. I would've preferred someone told me that.
I then responded to that with a question for clarification in the comment section early this morning, and still have not heard back.
I got a report through text, a bill through text, and this feedback question through text... but no answer to my one question. Otherwise, all seemed to go well. Thank you. Lisa
12/7/2023
Dorothy K. VERIFIED CUSTOMER
Employees were friendly and professional. Service to car was done when promised. Would have been nice if Evans Toyota could have applied any service discounts that all dealerships do. My mother’s bill amounted to over $500.00. No discounts. Ouch!! Service technicians should wear coverings over shoes to prevent dirt being tracked into car. Saw evidence of that on front passenger floor mat. Minor complaint.
12/7/2023
Matthew K. VERIFIED CUSTOMER
Said needed alignment. But video by tech said nothing about it and nothing on paperwork said anything. Was saying would cost $119.00 only have 20000 miles still under warranty. Was never mentioned again before I left. Tech didn't reset service notification on dash either. Was impressed by either.
12/7/2023
Michael G. VERIFIED CUSTOMER
Everything was fine!
12/6/2023
Jerry B. VERIFIED CUSTOMER
Conner did a great job. He seems very knowledgeable.
12/6/2023
Bonnie G. VERIFIED CUSTOMER
Very helpful
12/6/2023
Jeff O. VERIFIED CUSTOMER
Always a pleasure!!
12/6/2023
Roberta K. VERIFIED CUSTOMER
John always does a great job with scheduling and notify me. He has done a great job for years.