$190 for an oil change and tire rotation is ridiculous and for that reason I won’t be coming back. I understand labor costs, but to be charged that amount, is a bit much!
12/6/2023
Melissa D. VERIFIED CUSTOMER
When I pulled into the service bay, as I was emptying out my car to leave with a service advisor, I was not greeted by any of the service advisors. I had to say good morning to all of them and then ask who I needed to drop my vehicle off with. It would have been nice for one of the advisors to say hello and direct me to where I need to give someone my keys. Every other dealership I have taken vehicles to, I would have a service advisor meet me at my vehicle and greet me.
12/5/2023
George C. VERIFIED CUSTOMER
Charged 1 hr diagnosis when I had already diagnosed the problem and told the service person when the car was dropped off. Originally told it was over $1000 to change the thermostat, utterly ridiculous. Then only after complaining suddenly discovered they also had to “reprogram” the rear backup sensors. Vehicle has only 30k miles. So much for Toyota reliability.
12/4/2023
Nehal S. VERIFIED CUSTOMER
Not very impressed by the representative.
12/3/2023
William M. VERIFIED CUSTOMER
????
12/2/2023
William V. VERIFIED CUSTOMER
Pyay was very friendly and provided a very efficient check-in and check-out experience. He explained the process and gave an accurate estimate of the completion time. Great job!
12/2/2023
Marjorie P. VERIFIED CUSTOMER
Was there 31/2 hour the first’s three hrs NO ONE told me anything I had to go back out an ask what was going on. IT doesn’t take 3hours to check car out. After I said something they checked and had my car done in 40 minutes. Was not happy with you guys. You were over booked or didn’t have enough people working.
12/2/2023
Dattu P. VERIFIED CUSTOMER
Thanks good service
12/2/2023
Don S. VERIFIED CUSTOMER
Top shelf all the way, as usual.
12/1/2023
Steve M. VERIFIED CUSTOMER
Dainen was very helpful in trying to get warranty info for the battery. Although it took more time than i had anticipated, ultimately was satisfied with job completion.
12/1/2023
Judith L. VERIFIED CUSTOMER
Good service
12/1/2023
James K. VERIFIED CUSTOMER
Evans Toyota is a good place to do business.
12/1/2023
Jan L. VERIFIED CUSTOMER
Pyay was very helpful. He did a good job!
12/1/2023
Whitney M. VERIFIED CUSTOMER
Wonderful service
11/30/2023
Richard M. VERIFIED CUSTOMER
Dainen is definitely people oriented and does a wonderful job representing Evans Toyota. Dainen, has demonstrated his motivation to please, this will make him successful both now, and in the future.
Richard M
11/30/2023
Gabrie M. VERIFIED CUSTOMER
The maintenance tech found my driver side fog light was out. I didn’t think it was out but had it changed out anyway. When I got my truck back last night, I had no fog lights working at all. I will be calling Justin to get this sorted out here shortly today. Otherwise I’m satisfied with the service.
11/30/2023
Karen R. VERIFIED CUSTOMER
Service was great and the guys even greater!!!
Merry Christmas
11/30/2023
Jeffrey B. VERIFIED CUSTOMER
Awesome service been fighting with this problem for years. Excellent service. THANKS !
11/29/2023
Joseph M. VERIFIED CUSTOMER
Minor complaint: tech did not reset “maintenance required” message. I called service advisor to ask how to reset and went to voicemail, left call back message and never received call back. In the meantime, I found a video on line how to reset the message, otherwise I would have needed to call back again.