Evans Toyota Auto Repair Service

I am completely !00% satisfied with John Geiger, I know when I bring my car it will get done right, John is great with his customers, you know he cares! Jaime B

Great and courteous!!!

I will be contacting Conner. I have a ASC warranty plan that I want reviewed for the upcoming appointment on December 8th.

None

I scheduled my appt for 7:30 am I arrived at 7:20 so that my car could go right in. I waited in the parking lot for 10 minutes. The doors were not open until 730. I then checked in right away, and was told that my service would take no more than one hour. At one hour and five or 10 minutes I went to the service desk and inquired us to the status. It was that point that I was told that my car actually did not begin service until 8:00. I traveled approximately 40 minutes to come to your facility for service. If Service was not going to start until 8:00, why have me there before 7:30? Communicating that my service was going to be 30 minutes late would have been kind since I had to miss meetings for work as a result. While I was finally checking out (later than what I should have been service started late) the service desk worker kept trying to sell me services despite being told that I was late numerous times. Also, I was not called to the service desk. I finally went to the service desk to once again check status several minutes after I had received the email about the car service and report. Causing a customer to be late for work as a result of a scheduling issue on your end is not acceptable. Then to compound the issue by not checking out as swiftly as possible is further not acceptable. If you have questions, please hesitate to call me. Jill C

The guys were very helpful and answered all my questions.

Conner did fine, your prices are way too high. That’s why I opted to get the work done elsewhere.

Great service and the lounge/waiting area is so nice! Makes it so easy to do work or relax while the car is being worked on.

Justin was pleasant however, I’m not happy that I have to come back again and have to go to an additional location to get my issues fixed.

Justin is awesome!

Thank you for a good job and one time as promised Richard M

Job well done! Thanks

Excellent customer service!!!

Everyone in the service department is very helpful

Good job

Ok!

I love my new car too!!!

The work went as expected and the issue has been resolved. The shuttle picked me up quickly to return for my truck. Thank you for your quick service and professionalism!!

My first experience with Evans and everyone was great.

Always get great service from Evans Toyota. I received prompt attention and service was provided as agreed