I came in for an air leak in one tire. I said u had a meeting to get to at 1230...and I was told dropping in wasn't an issue because it was a slack day. I was there at 10. At about noon, I went to the counter to check the status. When I got in the car, the pressure light was flashing...I took it back into the garage. No leak was found although the tire had been losing a pound every two minutes, and I, due to frustration was not going to pay a crazy fee to have sensors or batteries replaced...when he seemed to be unsure if the items were in stock. I missed my meeting and wish I had gone elsewhere. Sam was off. Gad he been there, I would have been in and out. Not pleased with this episode. I'll see how the tire is this morning...but I have my doubts. It took 3 hours.
10/27/2023
Manny G. VERIFIED CUSTOMER
Thank you
10/27/2023
Steve M. VERIFIED CUSTOMER
Very timely and I feel treated fairly.
Just did the work i approved and discussed openly the repairs
10/27/2023
Katie E. VERIFIED CUSTOMER
Very polite really nice would give him and this Toyota garage a 5 ??
10/26/2023
Roberta G. VERIFIED CUSTOMER
Videos are appreciated.
10/26/2023
Michael S. VERIFIED CUSTOMER
Could more her the paperwork to open. Was anything found that needed attention?
10/26/2023
Robert D. VERIFIED CUSTOMER
There is no indication on the inspection report that the brakes were examined as part of the 115k mile service.
10/26/2023
James S. VERIFIED CUSTOMER
I am very satisfied with the advice, cooperation, and service I received from John and his team.
10/26/2023
Khai L. VERIFIED CUSTOMER
I have good Service there..
10/26/2023
Suzanne H. VERIFIED CUSTOMER
Paint job repair looks good. Thanks fo cleaning my car inside & outside. Appreciate your thoroughnesss.
10/26/2023
Madison M. VERIFIED CUSTOMER
John always goes above and beyond
10/26/2023
Richard M. VERIFIED CUSTOMER
I will give you a five star rating… Damon was an excellent Evans representative, and the work done by the mechanics was perfect. I am very satisfied and I will share this with Toyota.
10/25/2023
Julia G. VERIFIED CUSTOMER
We definitely had experience in bringing in our vehicle to serviced & it was done in a timely manner.
We want to Thank everyone that helped!!
10/25/2023
David B. VERIFIED CUSTOMER
Great service
10/24/2023
Christopher A. VERIFIED CUSTOMER
I was told it would take 1.5 hours, which seems long, but it took 3 hours.
10/24/2023
Deanna M. VERIFIED CUSTOMER
John was very helpful in answering questions and determining which services my car required. Thank you
10/24/2023
Sharon R. VERIFIED CUSTOMER
Chris did a great job explaining everything and keeping me informed.
10/24/2023
Lee B. VERIFIED CUSTOMER
John and the team at Evan's Toyota service department are GREAT!
10/22/2023
Adam M. VERIFIED CUSTOMER
5* out-of-state pre-purchase inspection. Accommodating, insightful, sincere, John checks all the boxes as a go-to automotive service professional. Why you may ask? I was in the cutthroat California automotive business for 10 years.