I liked that the mechanic told me as he was showing me what my parts looked like. Best service plus the massage chair while I waited was awesome.
10/21/2023
Chris C. VERIFIED CUSTOMER
Awesome job paid attention to my special request in my details of the service examination.
10/21/2023
Joe B. VERIFIED CUSTOMER
One of my hubcaps got broken and they replaced all 4 of them and they let me know before I got their ...good service.
10/21/2023
Jack S. VERIFIED CUSTOMER
Great job… nice waiting area. My first time there.
10/21/2023
Farhan A. VERIFIED CUSTOMER
He was very nice and made my transaction smoother! Also gave a good overall price estimate.
10/20/2023
David B. VERIFIED CUSTOMER
Friendly, helpful
10/20/2023
Chris F. VERIFIED CUSTOMER
Chris was extremely helpful in resolving my issue to the point I would return specifically because of how he handled the situation. Thank you Chris Martinez
10/19/2023
Jeffrey H. VERIFIED CUSTOMER
Well done
10/18/2023
Elizabeth C. VERIFIED CUSTOMER
Your welcome
10/18/2023
Mark M. VERIFIED CUSTOMER
Pyay was very friendly and courteous and addressed all my questions and concerns in a professional manner.
10/18/2023
Patricia R. VERIFIED CUSTOMER
Always a wonderful experience thank you
10/18/2023
Adam M. VERIFIED CUSTOMER
The mechanic did not reassemble the vehicle properly in that a heat shield was hanging down. This cost me 1.5 hours and the inconvenience of bringing the vehicle back to be completed.
10/17/2023
Not Provided. VERIFIED CUSTOMER
Was not notified about shop being 2 hours behind nor did anyone come talk or update me while I sat there for 2 hours and nothing was done on my vehicle.
10/14/2023
Marcia S. VERIFIED CUSTOMER
Jonn, Kathy and Logan were great. Just not thrilled about how long it took to take care of a major problem that reared its ugly head just 42 hours and 25 to 30 miles after taking delivery of my car. I do not feel I should have had to battle so hard to have Evans step up and do the right thing. So BOO to the used car manager but a huge thank you to Kathy,John and Logan.
10/14/2023
Robert K. VERIFIED CUSTOMER
I had a 9am appointment for an oil change. Arrived early to check in. Technician advised he would try to have it done in an hour but there was a lot of people ahead of me. What is the point of making of making an appointment?
Then during inspection they found a leaking “banjo washer”. I did not know what that was and the technician couldn’t tell me either. I had to google it. How can I make an informed decision without details.
The technician kept trying to upswell me a tire rotation. Even after I told him I get free tire rotation and alignment at another location.
It appears you have gotten rid of technicians that had a car background and hired a bunch a salesman.
10/14/2023
David R. VERIFIED CUSTOMER
Service received was very timely and professional. I was greeted and treated in a professional manner. I was kept informed where service was at in the servicing project and was made aware of additional areas that were of concern and may need additional attention.
10/14/2023
Frank S. VERIFIED CUSTOMER
Damien was professional, courteous, and very helpful. I would definitely work with him again!
10/14/2023
Janet N. VERIFIED CUSTOMER
John was very helpful. Explained clearly; answered questions. You have an outstanding employee. I had been two other l shops with rudeness and no answers or suggestions for unnecessary work . Evans was a great relief
10/14/2023
Diana M. VERIFIED CUSTOMER
I was very pleased with every aspect of my service. I was provided a car to drive when mine was going to take a few days and they even went out of their way to cover the damaged wires when the warranty wouldn’t cover it. I will always recommend buying a Toyota to others.
10/14/2023
Andrea P. VERIFIED CUSTOMER
Thank you for Fantástico Customer service????????????????????????