Everyone was professional and courteous. Excellent job.
9/30/2023
Shannon Y. VERIFIED CUSTOMER
Great customer service!
9/30/2023
Catherine M. VERIFIED CUSTOMER
Evans service advisors are always friendly & helpful when I visit. John Geiger was especially helpful with explaining my service warranties.
9/29/2023
Eileen W. VERIFIED CUSTOMER
It was our very first visit to your service center. I felt too much in the "dark". Didn't know what to expect. Very little communication and no follow up thoughts or interaction.
Our Van is bran new. I guess it would have been nice if I was asked if I had questions or how are we dong with this new vehicle... Things like that. Thanks for listening and the opportunity to share!! sincerely, Eileen W
9/29/2023
Not Provided. VERIFIED CUSTOMER
Staff were not helpful seemed put off by me being there with unexpected tire blowout. The check in guys were not busy, no waiting but were curt. Tried to call back after leaving my car was transferred but never reached anyone after 6 calls. I told the operator to have them get my car ready I was coming to get it to take elsewhere. When I arrive the service dept has no idea! I was told it would take 4-5 days to get a tire for my car!!!!! They offered no alternative and I was never allowed to talk to manager. I found a tire across the street to be in within 24hours!!! EVANS IS THE WORSE EXPERIENCE EVER WITH A CAR REPAIR!
9/29/2023
Paulette W. VERIFIED CUSTOMER
Thank you as well.
9/29/2023
Patricia G. VERIFIED CUSTOMER
Excellent customer service
9/29/2023
Robert F. VERIFIED CUSTOMER
Service was done in a timely manner Thanks Evans Service Department
9/28/2023
Bruce C. VERIFIED CUSTOMER
In and out within an hour. That’s good for a oil change and a tire rotation
9/28/2023
Larry C. VERIFIED CUSTOMER
Why did you remove the original avalon series?
9/28/2023
Lee E. VERIFIED CUSTOMER
Worked performed ahead of scheduled appt. Quick & efficiently
9/28/2023
Jacqueline I. VERIFIED CUSTOMER
John Geiger always makes sure that my vehicle is taken care of. He is great.
9/27/2023
Ana H. VERIFIED CUSTOMER
Justin is a wonderful person with great customer service. I was humbled to deal with him. “Though I did not get a chance to give him an upper cut”. ????
9/26/2023
Mark S. VERIFIED CUSTOMER
Appreciate everything everyone does!
9/25/2023
Lauren M. VERIFIED CUSTOMER
I would like to recommend that the service techs do NOT turn off the headlights or any other owner settings in the vehicle.
9/24/2023
Linda L. VERIFIED CUSTOMER
Dainen was very helpful to me with my latest experience at Evans. He's thorough, understanding,and a good communicator.
9/24/2023
Emily A. VERIFIED CUSTOMER
Thank you !
9/24/2023
Samantha B. VERIFIED CUSTOMER
Jacob was excellent to work with, very professional and efficient. I will definitely be coming back with all my car needs for that reason.