I left my car at 10am, I was told about 3 hours. At 3:30 they had not even finished an oil change. I was getting off work and stranded. Unless I come sit for an hour and wait for them to finish. I told them not to start on anything else, finish oil and I will get fuel system done later. But will not be back to columbia for it
10/2/2024
Brenda B. VERIFIED CUSTOMER
Lack of communication to update me on status of my vehicle. Even after I called 2 hrs after drop off, no text for update until I text and asked for the status close to closing time.
10/2/2024
Blanca Cristina. VERIFIED CUSTOMER
Muy buena
10/1/2024
Jacklyn H. VERIFIED CUSTOMER
I've been treated well.
10/1/2024
William H. VERIFIED CUSTOMER
It could not have been a better experience. I was on a short timeline in making a meeting in Franklin and Patrick made it happen. Thanks
Bill Hubbard.
10/1/2024
Rick P. VERIFIED CUSTOMER
Your service department people have always been very professional and extremely helpful and kind ????????????????
10/1/2024
Mark R. VERIFIED CUSTOMER
Quick and easy. Only complaint was my valve stem caps were replaced with two different styles/color or cap-not what was on it when I bought it.
10/1/2024
John M. VERIFIED CUSTOMER
All went well with my service. They kept me informed with all issues or concerns they found above what I took the vehicle in for.
9/29/2024
Robert K. VERIFIED CUSTOMER
Yes the service was excellent
9/29/2024
Krista H. VERIFIED CUSTOMER
Very disappointed.
9/29/2024
Candece A. VERIFIED CUSTOMER
Great service.
9/29/2024
Mrs W. VERIFIED CUSTOMER
Thank you for taking care of me today. The pothole that destroyed my tire was more like a crater. I was so upset and 50 miles from home. You folks saved me , and I appreciate it.
9/29/2024
Jared W. VERIFIED CUSTOMER
Great service
9/28/2024
Loyd A. VERIFIED CUSTOMER
Very nice was treated good and didn't take Long
9/28/2024
Patricia M. VERIFIED CUSTOMER
May be interested in trade my 2020 Rav4 in on a newer model. Need info
9/28/2024
Janice C. VERIFIED CUSTOMER
Ok
9/27/2024
Valerie J. VERIFIED CUSTOMER
Thanks
9/27/2024
Chester M. VERIFIED CUSTOMER
Everyone was great that I have had the opportunity to speak with this far. Thank you for everything
9/27/2024
Steve S. VERIFIED CUSTOMER
Everything went smoothly.
9/27/2024
Chris S. VERIFIED CUSTOMER
We waited 2 and a half hours to get the tires rotated. Not so good.