I’m not happy with the fact that someone in your shop rifled through my wife’s console with all her nursing badges and passes to get into top level corridors of St. Thomas hospital. Not to mention her pistol which was on the bottom of her console was on top when she got home. Other things that were in there were thrown on the floor. I’m sure this is not a common occurrence inside your shop but here we are. Nothing is missing that we know of but what does our oil change have to do with the console. Not a damn thing. ****-****-xxxx I’ll be expecting a call. TY
8/27/2024
Penny C. VERIFIED CUSTOMER
Your team always makes sure my vehicle is in top notch condition and the staff answered all of my questions before my service. I am very happy to have such a great team and continued great service one year after my vehicle purchase.
8/27/2024
Raymond B. VERIFIED CUSTOMER
Aidan was absolutely outstanding dealing with my service and my further requests for service items which were taken care of. Also, his experience was clear and highly noticed because of his advice and service recommendations. Thanks for a great experience.
8/25/2024
Betsy H. VERIFIED CUSTOMER
Larry and Brenda, both, were so helpful and responsive. I’m so grateful for their prompt service to keep me safe on the road.
8/25/2024
Donna G. VERIFIED CUSTOMER
Very friendly and helpful staff I would recommend them to anyone needing help with their vehicles
8/25/2024
Colette M. VERIFIED CUSTOMER
Excellent service. He was very helpful.
8/24/2024
Daniel A. VERIFIED CUSTOMER
Thank you
8/24/2024
John K. VERIFIED CUSTOMER
Everything was fine.the exception was that I was charged 19.95 for the tire rotation. I purchased the tire from you and your policy says free when purchased through Roberts.
That’s all.
8/23/2024
Michael W. VERIFIED CUSTOMER
Larry provided me with excellent service. He assisted me with a tire warranty that the other Toyota dealer I normally use didn’t seem interested in helping me. I made an appointment and they got
me in and taken care of quickly.
8/23/2024
Judy M. VERIFIED CUSTOMER
The customer service department needs instruction on being friendly and appreciative. Pat must not be from TN. I will not be in this Columbia Toyota place again.
8/23/2024
John O. VERIFIED CUSTOMER
Had requested for the technician to attach back a piece of roof rubber runner for it had come off from car wash. Wasn't done!!! Rest of service fine!
8/23/2024
Greg U. VERIFIED CUSTOMER
He was very kind. And very helpful.
8/23/2024
Denis B. VERIFIED CUSTOMER
Great service department.
8/23/2024
Karen S. VERIFIED CUSTOMER
Thank you to Patrick and the entire team at Roberts Toyota. The best decision I made was to purchase my vehicle from Roberts. See y’all back at 10,000 miles!
8/22/2024
Tonnya L. VERIFIED CUSTOMER
Please thank Larry Fee for his kindness and help.
8/22/2024
Jeffrey Y. VERIFIED CUSTOMER
Excellent service. Very satisfied.
8/21/2024
Vanessa B. VERIFIED CUSTOMER
Thank you
8/21/2024
Ana A. VERIFIED CUSTOMER
This was my very visit and it was a quick and pleasant experience. The font to write a comment in the survey is extremely too small.