Thank you so much. I know you’re very busy and I didn’t have my appointment until Monday. Larry worked me in so I could tend to a family emergency. Thank you, Larry, because of the Roberts team, my Prius was ready for a 20 hour round trip.
8/17/2024
Tim R. VERIFIED CUSTOMER
Larry is a real professional and always goes out of his way to provide great customer service.
8/17/2024
Helen O. VERIFIED CUSTOMER
I was asked if I had gotten a service message because there was a problem with my coolant temp? After a recheck I was told it disappeared? Good news, but why? Other than that, VERY courteous and professional.
8/17/2024
Patricia K. VERIFIED CUSTOMER
Love my Hollander and everyone at Robertson Toyota s were great
8/16/2024
Beverly R. VERIFIED CUSTOMER
I am very appreciative of your kindness fixing my tire. Thank you!
8/16/2024
Jimmy D. VERIFIED CUSTOMER
Thanks
8/16/2024
Mike B. VERIFIED CUSTOMER
Larry Fee is incredible!! I trust him completely when it comes to our cars!
8/16/2024
Eric S. VERIFIED CUSTOMER
Happy with everything
8/16/2024
Billy H. VERIFIED CUSTOMER
Great service
8/15/2024
Karen T. VERIFIED CUSTOMER
Greatly appreciate what you did
8/15/2024
Ken B. VERIFIED CUSTOMER
Have a nice day
8/14/2024
Kenneth D. VERIFIED CUSTOMER
Michael was great to work with and explaining to me what was wrong with my vehicle. Great service.
8/14/2024
Marshall M. VERIFIED CUSTOMER
I was impressed with the process and speed!
8/13/2024
Jack M. VERIFIED CUSTOMER
The service experience met all expectations.
8/12/2024
Patrick C. VERIFIED CUSTOMER
Service advisor was awesome!
8/11/2024
Jeffrey Q. VERIFIED CUSTOMER
I don’t was there for almost 2.5 hrs today. I had scheduled an 11 am appointment a while back thinking I’d be there around an hour or so but 2.5 hrs is an excessive amount of time to be there for routing oil and tire rotation. I was deeply disappointed that I wasn’t told it would take this amount of time and not kept updated. I would expect better than this from the local dealership service dept where I purchased my vehicle. I’d hope this was a one off occurrence and not the norm from here on out. I’d hate to have to consider using another dealership and service dept that isn’t in Maury County. Like you all, my time on the weekends and other days is valuable. I would expect better consideration in the future.
8/11/2024
Gene L. VERIFIED CUSTOMER
I would like to share a special thank you to Todd (?) who answered virtually all of my questions regarding the electronic controls wrt the dashboard; I.e. - panel modifications such as cruise ctrls, radar adjustments, lighting, 12” monitor ctrls, etc.
I should be able use all of the tools Toyota has effectively provided, eventually in my lifetime
8/10/2024
Dustin W. VERIFIED CUSTOMER
Miguel went above and beyond to make sure my truck got on serviced last minute before a road trip tomorrow and didn’t hesitate on fixing a couple of minor things. Making it as convenient as possible for me. Great service department. Job well done
8/10/2024
Not-Provided S. VERIFIED CUSTOMER
Mike did an excellent job and was extremely helpful and professional. I wish all service advisors were this good!