My truck is handling great after the recall repair. Thank you
5/11/2024
Darrell H. VERIFIED CUSTOMER
Larry was Professional and very polite.
5/11/2024
Joseph D. VERIFIED CUSTOMER
When making the appointment, whoever answers the phone should at least say their first name so I know who it is I am talking to. I’ve noticed that your employees do not identify themselves very often. If I didn’t get the text from your system I don’t think I would have known that Patrick was who checked me in. I doubt that I would remember for the next time but at least during this period I would have a name to put with the service.
5/11/2024
Kakeisha B. VERIFIED CUSTOMER
Great Service!! Patrick explains things to me in a way that I understand and answers all my questions!!
5/10/2024
Mark T. VERIFIED CUSTOMER
I know enough about vehicles to know when I’m being treated fairly and honestly. It breeds loyalty to the brand and service center
5/10/2024
Janet C. VERIFIED CUSTOMER
Everyone I have come in contact with is extremely nice and very knowledgeable!
5/10/2024
Michael S. VERIFIED CUSTOMER
Larry Fee is awesome! Hands down. Thank you!
5/10/2024
Robert B. VERIFIED CUSTOMER
Patrick always is helpful and personable and I appreciate his help with everything over the past few months.
5/10/2024
Shawn B. VERIFIED CUSTOMER
Excellent job. Very well done.
5/10/2024
Derek G. VERIFIED CUSTOMER
Enjoyed my service visit as always! Patrick was great and easy to communicate with about vehicle concerns. The maintenance team got the car served and concerns fixed.
5/9/2024
Earnest W. VERIFIED CUSTOMER
Professional and explained in detail the problem and fixes to resolve the issue.
5/8/2024
Jeff S. VERIFIED CUSTOMER
They were able to see us quickly and diagnose the problem and fix it all in one afternoon. We were very pleased and grateful.
5/8/2024
Sharon F. VERIFIED CUSTOMER
Thank you for your service.
5/8/2024
Tony B. VERIFIED CUSTOMER
I have discussed the issue with Larry and Erin regarding the work performed on my 2024 Tundra. There was an approximate 1 inch long scratch in the paint on the inside of the driver’s side door where the work on the seat was performed. Also the tailgate was used as a workbench for the seat repair as evidenced from the Toyota app showing the hatch was open and the scratches on the inside of the tailgate. Erin and Larry were very professional in the initial handling of this issue. Erin said she will call me with a plan of how to get the damage remedied.
5/8/2024
Christine C. VERIFIED CUSTOMER
Service was efficient and thorough, and we always love Larry! He facilitates a truly caring relationship with customers, and I know our car is in great hands when we come to Roberts Toyota.
5/7/2024
Roger B. VERIFIED CUSTOMER
No problems. Please change my address in your records to 105 Greenwood Street, Mt. Pleasant, TN. 38474. Thank you.
5/7/2024
Robert H. VERIFIED CUSTOMER
????
5/7/2024
Nina H. VERIFIED CUSTOMER
Please NO survey! Thanks
5/7/2024
William B. VERIFIED CUSTOMER
Did good job putting tonneau cover on looks like came from factory with it