The estimate I received was outrageously overpriced. We were quoted the same service at Toyota in Fayetteville for $400 less than the quote we received from Roberts and a local mechanic is doing the repairs (plus adding a thermostat which was not quoted) for $700 less than The quote from Roberts Toyota. We will not be returning to Roberts.
4/4/2024
Chad M. VERIFIED CUSTOMER
Larry is excellent. He routinely goes above and beyond to ensure great customer experience.
4/4/2024
Doris G. VERIFIED CUSTOMER
It was a LOT better than the first visit I had .
4/4/2024
Deborah B. VERIFIED CUSTOMER
Very helpful with my questions thank you
4/4/2024
Cathy N. VERIFIED CUSTOMER
Larry is fantastic and goes beyond.
Thank you!
4/3/2024
Sayra M. VERIFIED CUSTOMER
Thanks for taking care of my vehicle.
4/3/2024
Kurt K. VERIFIED CUSTOMER
Top notch service
4/3/2024
Monte K. VERIFIED CUSTOMER
Great service manager,made sure everything I wanted done was taken care of. Service technician found items that needed taken care and completed. Great work.
4/2/2024
Deborah W. VERIFIED CUSTOMER
Made a new customer. Thank you!
4/2/2024
Michael H. VERIFIED CUSTOMER
Was in & out in 15 minutes for a tire plug. Thank you so much for the quick service
4/2/2024
Michael A. VERIFIED CUSTOMER
Thank you so much for everything. Michael is the man! I appreciate the business with yall. I will continue to come here. Thanks again
4/1/2024
Christopher D. VERIFIED CUSTOMER
Michael was very nice and profesional
3/31/2024
Jessie J. VERIFIED CUSTOMER
Runs good so far
3/31/2024
Kelly P. VERIFIED CUSTOMER
Prices are ridiculous for repairs. Paid $600 less for the same parts and labor right down the street. I won't be back to Roberts.
3/30/2024
Susan M. VERIFIED CUSTOMER
The 2 year maintance was not explained. And nothing was said when I had gone to get my oil changed every 5000 miles miles. . Had to pay when I had 20,000 miles on my vehicle.
3/30/2024
Kenneth J. VERIFIED CUSTOMER
Polite and efficient as usual!
3/30/2024
Brian G. VERIFIED CUSTOMER
Price high
3/30/2024
Hailey J. VERIFIED CUSTOMER
Everything went fine but I do get a little tired of being asked if I’d like to tack on “so and so” because Toyota recommends it.. i pay monthly to have everything paid service wise and i feel a little deceived when I’m asked if i want more done
3/29/2024
Zachary S. VERIFIED CUSTOMER
Mikey is the best!
3/29/2024
Kevin H. VERIFIED CUSTOMER
Lady at service desk not at all friendly...no smile or anthing....waiting area not clean and TV station could not be changed...awful show on while we were there.