When I left after picking my 4runner up I had to come back to get my washer fluid filled up it was still empty
Looked at my report and it showed he checked that he filled it
3/28/2024
Rebecca B. VERIFIED CUSTOMER
The work you did was excellent and the service manager was a pleasure to work with.
3/28/2024
Allen J. VERIFIED CUSTOMER
I was satisfied with the end results because it was resolved and I appreciate it. Thank you Toyota.
3/28/2024
Lisa F. VERIFIED CUSTOMER
Thank you
3/27/2024
Blake B. VERIFIED CUSTOMER
Larry is great!
3/27/2024
Robert B. VERIFIED CUSTOMER
Thank you for everything
3/27/2024
Tina B. VERIFIED CUSTOMER
Thanks
3/27/2024
David M. VERIFIED CUSTOMER
Made an appointment for 10 am. My vehicle was not pulled into the garage to be worked on for quite a long time. 1 hour and 50 mins for an oil change. This seems to be fairly consistent issue.
3/26/2024
Craig P. VERIFIED CUSTOMER
The service was fantastic!
3/25/2024
Catherine K. VERIFIED CUSTOMER
The sevice manager was terrific. As was all other employees,
For this reason we only use this dealer to buy our cars & have our cars serviced. ???????????
3/23/2024
John M. VERIFIED CUSTOMER
As an owner of a shop, and running a service department for years, I was very impressed with Michael and the other gentleman in the service department. Two thumbs up, 5 stars, how ever you want to look at it, the service from the time I pulled up until I left was perfect. The technician even found a couple things that I forgot about, saving me another trip. Your service department is fantastic.
3/23/2024
Frederic S. VERIFIED CUSTOMER
Worked me in and finished in 57 minutes.
3/23/2024
Gene L. VERIFIED CUSTOMER
I believe that the service was excellent, but I believe that some of the tests developed by Toyota Corporate are not accurate.
1. The under car trip lever is not consistent and the test for same does not detect its function. It is not effective, especially when I am carrying a load to the car and it may take several swipes of my foot, if it works at all, to trigger the tail gate.
2. The signal in the outside rear view mirrors for cars passing on my side are at best intermittent. I noted this in my 10K check-up 3/22/24 and was told they are fine; thus your test only checks for signal connectivity (which must be intermittent); or there is something not functioning with respect to the radar detection!
These are not mechanic problems, but design or manufacturing problems.
I hope that I will receive a response from Toyota mfg. this time! The trip lever problem was submitted to mfg. several months ago, but I never heard back.
Gene Victor Lindberg
Sincerely
3/23/2024
Bridgette G. VERIFIED CUSTOMER
A 3 hour wait is too long.
3/23/2024
Charlotte L. VERIFIED CUSTOMER
Michael was awesome !!
3/23/2024
Tammy D. VERIFIED CUSTOMER
My first visit to Robert’s Toyota. The associates were so kind and helpful. Great customer service.