I previously submitted a negative feedback experience, but this was intended for Hyundai of Columbia. I recently came in for maintenance and a potential sale and both experiences have been great.
2/8/2025
Wilma C. VERIFIED CUSTOMER
Thank you for your wonderful service!
2/8/2025
Shirley C. VERIFIED CUSTOMER
Great service as always
2/8/2025
Megan H. VERIFIED CUSTOMER
Larry was very helpful and made everything simple!
2/8/2025
Vicky W. VERIFIED CUSTOMER
I really appreciate your thorough check ups and oil changes. Great to see companies that care about the customer!
2/7/2025
Anthony R. VERIFIED CUSTOMER
Larry did an outstanding job. Going out of his way to help me out. Grateful for people like him. Thank you so much
2/7/2025
Jane C. VERIFIED CUSTOMER
Absolutely not satisfied! It took a week to fix what we told you was wrong with the car the first time we called ! Service of not providing a loaner is poor service for your customers! If a loaner had been provided I would have most likely gotten my vehicle back a lot sooner . Thankful that the young man who repaired it finally is the one to look at it , otherwise it would most likely still be sitting there ! Your service department doesn’t measure up for a dealership that is as long lived and respectable as is presented .
2/7/2025
Will M. VERIFIED CUSTOMER
Michael was as professional, efficient and as friendly as they come. That’s one of the more enjoyable and pain free service appointments I’ve had in a long time!
Thank you!
2/6/2025
Vicky H. VERIFIED CUSTOMER
Excellent dealership, everyone is so friendly
2/6/2025
Shelby S. VERIFIED CUSTOMER
Do not contact me. The communication at your service department is deplorable. No one called me to let me know what was wrong with my vehicle. You were suppose to leave the keys under the driver seat because it was after hours before I could pick up. I had to be late to work to pick up my vehicle the next morning. If I was contacted about what you found I probably would have let ypu go ahead and fix the problem. I have stopped coming there for my oil change service also because of your lack of communication. Twice before I have showed up to get my vehicle serviced with discusion of using the courier and them not being available when I get there. The last last being told that ypu no longer offer the service even though I would request every time I made appointments.
2/6/2025
Robert B. VERIFIED CUSTOMER
The appointment allowed all new car issues to be properly addressed. Aidan was very helpful.
2/5/2025
Sarah J. VERIFIED CUSTOMER
Super kindness and service. 5 star service.
2/4/2025
Richard E. VERIFIED CUSTOMER
I am happy…
2/4/2025
James H. VERIFIED CUSTOMER
The prices have skyrocketed. $133 for an oil change and tire rotation is a little wild to me.
2/4/2025
Margaret L. VERIFIED CUSTOMER
Very kind knowledgeable answered all questions
2/4/2025
Russell A. VERIFIED CUSTOMER
Larry is always on top of things
2/2/2025
David B. VERIFIED CUSTOMER
+Helpful service manager who was very nice and also willing to provide a status update on vehicle service
+Process was plenty straightforward the entire time
-Service easily took over 2 - 2.5 hours which was slightly painful to sit and wait for
2/2/2025
Zachary M. VERIFIED CUSTOMER
Oip change and tire rotation took just shy of 3 hours. Suspect it was completed sooner but was just sitting in the lot, and no one bothered to inform me it was done. Had to eventually flag someone down to inquire about the status. I bet I would have been waiting quite a while if I hadn't. When I did they immediately told me it was ready and I paid. Never received a multi point inspection. Honestly between not receiving that hat I had asked for when I bought the vehicle and having to wait for 3 hours for an oil change, probably my last visit to this dealership.
2/2/2025
Laurie B. VERIFIED CUSTOMER
Michael was very nice and efficient.
2/2/2025
Todd H. VERIFIED CUSTOMER
Some trouble with rear brakes. Hope no reoccurrence!