They changed the front brakes on my van. I went in for the back brakes was making a loud sound. The van is still making a loud sound that coming from the back brakes. I took it to my auto mechanic shop. They told me that it was coming from the back brakes the whole time.
2/13/2024
Jack L. VERIFIED CUSTOMER
No worries. You will get a good review. I almost checked “yes” on the trade-in value. Thank you, Larry and all with whom I was pleased to interact.
2/13/2024
Steve S. VERIFIED CUSTOMER
After my service appointment my tire pressure light came on I check my tires and pressure and there is no problem with that. I feel like the tech do not properly reset the tire sensors after he rotated the tires. Also I received an email with 2 videos which I can’t comprehend or understand.
2/12/2024
John C. VERIFIED CUSTOMER
Very satisfied service department was very friendly and informative will definitely be back. The purchase of my Toyota a week ago was a great experience. Larry Campbell went above and beyond to help us. Will recommend Robert’s Toyota sales and service.
2/11/2024
Mike B. VERIFIED CUSTOMER
Larry Fee is always awesome!! I always trust what he says! He deserves a raise!!!
2/10/2024
Bob L. VERIFIED CUSTOMER
Thank you, great customer service !!
2/10/2024
Steven L. VERIFIED CUSTOMER
Why did you charge me a diagnostic fee for a broken antenna? The price was extremely high.
2/10/2024
Steve R. VERIFIED CUSTOMER
Very nice and professional. Very helpful with all dealings.
2/9/2024
Mike M. VERIFIED CUSTOMER
I was kept updated on status and was informed of upcoming specials for items my car will been soon.
2/9/2024
Trina C. VERIFIED CUSTOMER
I showed the tech about the glitch in the payment system. The amount was too low. I think it did not add a charge. Anyway, I wrote a check and it was all seamless. Just wanted your IT people to be aware. Thnx!
2/9/2024
Alvin C. VERIFIED CUSTOMER
Very satisfying.
2/9/2024
Rebecca B. VERIFIED CUSTOMER
The inside of my car (where you get in) was filthy. At least, return it to me the way I left it. I also had to go back inside when I was about to leave and find someone to change the "Maintenance Required" off.
2/8/2024
Susan G. VERIFIED CUSTOMER
Came in on Wednesday, oil change and appraisal on car, oil change went ok , can’t give appraisal on car until Friday ??????? Going to Franklin Toyota
2/8/2024
Pamela K. VERIFIED CUSTOMER
A fine job as always. Thank you.
2/8/2024
Elizabeth J. VERIFIED CUSTOMER
They finished quickly and Larry is very helpful at explaining things.
2/8/2024
Carole W. VERIFIED CUSTOMER
Five star service! Thanks y’all!!
2/8/2024
Patricia R. VERIFIED CUSTOMER
Love my RAV4! Service and sales at Roberts Toyota is A+++++¥¥¥
2/7/2024
Don E. VERIFIED CUSTOMER
Service was quick and efficient. Thank you!
2/7/2024
Sarah J. VERIFIED CUSTOMER
Great service
2/6/2024
Shannon H. VERIFIED CUSTOMER
Friendly and courteous and explain everything that was done.