Roberts Toyota Auto Repair Service

Very friendly and efficient!

The service team at Roberts remains excellent. Quickly in and quickly out so I can move through the day. Clear explanation and making sure my car is in great shape. Thanks.

Excellent customer service... Fabulous job! I couldn't ask for more. Thank you so much Robert's Toyota. 5 Stars!!!!!

Patrick is always courteous and most concerned about any issue(s) I am having with my vehicle. In my opinion, he is a VALUED employee for Roberts Toyota!

Great Job.

The service time was reasonable to make a second let that was not available when I bought my new Tundra. Robert’s did a good job by providing the second key at no charge to me.

Everyone was great

Mikey was great. Love Roberts Toyota

I was impressed with the ability to get a same day appointment. Everyone was very nice, extremely knowledgeable and helpful. Patrick was very honest and upfront and I appreciate that a lot. I will absolutely keep Roberts Toyota at the top of my list for future needs. Hopefully I’m not back too soon! Thanks again!

Work was done quickly and staff was friendly and professional.

1. We have used your services 3 times. 1 $1800 and it took 4 times to fix correctly. 2nd time we came to get an oil change and tire balance. At that time we were told to get back breaks done. When I scheduled the most recent fix to get this completed ($536 with added stuff saying this will fix it) I picked it up and car was still shaking. This was stated from the beginning. They never test drove the car. I called and had to come another day to drop my car off and get a rental. Again. Nice. Polite. We were told if we just cut the front rotors it would fix the shaking at $140. Then called on Thursday at 3pm that it will cost $2500 and its the torque converter in the transmission. We came early Friday morning to extend rental and have second opinion due to wrong diagnosis and amount of money. 2. I was working with rental ladies, excellent and my husband was working with pat. We usually work with Larry. Pat wanted to charge another $108 for another diagnosis. When my husband asked why, I walked in at this point and watched the whole thing. He, Pat, reran the paperwork, then SLAMMED the keys down and said here you go sir. My husband who is much more patient and kind, just picked them up and said thank you. Due to this we will never be back. Rude and complete disrespect when y’all are in the wrong? It has taken 2-4 times to fix and correct my car every time we bring it in.

Very pleased with experience.

Thanks. We were pleased with the professionalism and quality of work provided even though one technician was absent. Thanks again.

Excellent

Drop me from your solicitations to trade. Lord willing, at my age, this is my last vehicle I will ever have bought. Thank you - Don

Thank you

MIKE WAS JUST WONDERFUL, KIND,SMART AND KEPT ME INFORMED. I ALSO WAND TO MENTION THE FRONT COUNTER LADY( SENIOR PETSON) I AM embarrassed that. Forgot her name(service 12/26 and 12/27 ) so kind and gracious......this battery problem has been very stressful and had car towed twice to Robert's ( your towing recommendation was also great) we are thankful for service...esp from MIKE what a gentleman.

Great service done in timely manner

Michael provided me with the info on the inspection and suggested additional services. I wasn't able to stay for the additional service but am now aware of what I need to schedule in the near future.

Smooth, fast, and friendly- everything was great!