Specifically told the service advisor to have the lube tech put 32 lbs in the tires of my 4Runner.The service advisor noted on the ticket to do so. All I came in for was an oil change & tire rotate & for some reason the lube tech after parking my vehicle stayed in the drivers seat for a little bit then went around & opened every door & looked in the vehicle, “Your cameras should show that. I paid for my service, left the dealership & had to turn back around to ask the service advisor if anyone had a tire pressure gauge because I had 37 lbs to 38lbs in the tires witch makes a vehicle unstable & more tire wear!!! A nice mechanic lowered the pressure while the doo flicky came to see what the problem was. Needless to say I am carrying my vehicle to my mechanic just to make sure the oil was actually changed since all this & the vehicle wasn’t back there more than 30 minutes. Pissed I Am!!
10/27/2023
Orlando S. VERIFIED CUSTOMER
Great job ????
10/26/2023
Deborah M. VERIFIED CUSTOMER
Patrick was very good to me. I explained the situation, he and the mechanic went right to work, took care of the problem & I was out in a short bit of time.
Great customer service.
10/26/2023
Cheryl H. VERIFIED CUSTOMER
Friendly good service.
10/25/2023
Connie M. VERIFIED CUSTOMER
The service was really prompt this time.
10/25/2023
Michael S. VERIFIED CUSTOMER
Dont! I wont ever bring my truck to yall again ! I will use the dealership in Fayetteville from now on !!!
10/25/2023
Tom H. VERIFIED CUSTOMER
Patrick is a gentleman as well as a professional. What a terrific representative of Roberts Toyota.
Brooks Harris
10/24/2023
Michael L. VERIFIED CUSTOMER
I absolutely love the service I get at Robert’s Toyota! Everyone is so knowledgeable and friendly
10/24/2023
Cindy M. VERIFIED CUSTOMER
Thank you so much for getting me in and out so quickly. I
I’ve sat at other dealerships for hours but y’all are always quick and efficient.
I appreciate you!
Cindy M
10/24/2023
Ashley S. VERIFIED CUSTOMER
Great service, no complaints!
10/22/2023
Jerome B. VERIFIED CUSTOMER
Fast great service delivered on time .
10/21/2023
Susan F. VERIFIED CUSTOMER
Larry was very helpful and courteous. He explained all that was done to my car. I appreciate the wonderful service from Toyota
10/21/2023
Mike C. VERIFIED CUSTOMER
Really great customer service. A great group of people
Would recommend to anyone.
10/21/2023
Kevin C. VERIFIED CUSTOMER
Very fast. Very helpful. Only thing I’m used to for a Toyota dealership is a free car wash after a service. Not really bothered about it though
10/21/2023
Leonard F. VERIFIED CUSTOMER
Had an appointment for 3:00 got there early 2:45 for oil change and tire rotation,didn’t finish until around 5:00 .
10/19/2023
Whitney C. VERIFIED CUSTOMER
I had to bring my Prius back after an oil change because the radiator antifreeze was low and they didn’t fill the reservoir. I had asked them to fill the reservoir when I dropped off my car for the oil change.
10/19/2023
Christi G. VERIFIED CUSTOMER
Always thankful for the consistent and attentive care from Larry and his team.