Thank you for your services. Specially to Bill Hovack.
3/11/2024
Kevin P. VERIFIED CUSTOMER
I feeling good
3/11/2024
William J. VERIFIED CUSTOMER
Everything was a 1 service, top job .
3/11/2024
Manuel F. VERIFIED CUSTOMER
Bill made it happened, happy with his service and hospitality. They shouldn’t happened but it did, by it Bill take care for me. Appreciate for the rental and fixing my vehicle
3/11/2024
Charlie R. VERIFIED CUSTOMER
Their Staff is Excellent in Servicing my car and I really appreciate the loaner car they provided! Thank you Anthony Pastoral and the unseen team of mechanics and their professionalism!!!!!!!
3/11/2024
Jacquelyn M. VERIFIED CUSTOMER
Anthony is the best!
3/11/2024
Nela S. VERIFIED CUSTOMER
The service LIED to me about the tire having a nail. They even took a photo and texted me. With a help of a friend, and also service person in my TRUSTED FIRESTONE service, they determined that there was NO NAIL in any of the 4 Bridgestone tires. So I would have to pay the Lexus service $300(+) to fix an NON EXISTING problem.
3/11/2024
Silviya B. VERIFIED CUSTOMER
Excellent service thank you
3/9/2024
Sonja N. VERIFIED CUSTOMER
Danecia have always been awesome in every aspect when it comes to knowledge of my vehicle.
3/8/2024
Hilda L. VERIFIED CUSTOMER
Always a pleasure to have William H. As my service advisor. He is always so pleasant, kind and friendly. He is very helpful and always gives me the best feedback right away on what my car needed to get my car serviced.
3/8/2024
Steve L. VERIFIED CUSTOMER
Anthony is great.
3/7/2024
Mayra R. VERIFIED CUSTOMER
Thank you for a speedy service Anthony.
3/7/2024
Paris T. VERIFIED CUSTOMER
We are so grateful for the service received for Antony Pastoral .
3/7/2024
Steven L. VERIFIED CUSTOMER
Great??
3/7/2024
Paula D. VERIFIED CUSTOMER
Danecia is wonderful. She is always so helpful and kind.
She always goes above and beyond for me. You are so lucky to have someone who is so special.
I am also impressed with all your service people. Everyone had done such a great job in taking care of me and my car.
3/6/2024
Stacy J. VERIFIED CUSTOMER
Thanks
3/6/2024
Woo J. VERIFIED CUSTOMER
He explained about the problems nicely and kindly.
3/6/2024
Omar V. VERIFIED CUSTOMER
Good
3/6/2024
Teresa C. VERIFIED CUSTOMER
Check in was confusing. I was standing outside waiting for the agent that was assigned to my car. After about 10-15 minutes waiting and no one giving me any feedback or reassurance that I was not waiting in vain, I went inside to sit down still no one came around. I thought I had better go outside again. I saw some one at my car and waited to speak to him but he decided to go and assist some one who had arrived well after me. I managed to get the agents attention and told him which car was mine. He had helped me on my 5000 mile visit and I asked him about notes he had promised to include about condensation in my rear brake lights. He hadn’t made those notes. : ( I told him I would be waiting for my car. He said it would be a long wait and that I could get a loaner. I am new to this dealership so I do not know the procedure for getting a loaner he just handed me the paper work and did not direct me to where I would go to get a loaner. I waited nearly three hours and some of the inspection points were not taken care of. I hope I get better service for my 10,000 mile service.
3/5/2024
Ravi R. VERIFIED CUSTOMER
Calvin is very professional, courteous and friendly . He answered all our questions .