It was a great experience. Very professional, friendly and welcoming.
3/5/2024
Rg L. VERIFIED CUSTOMER
Thank you very much
3/5/2024
Cynthia G. VERIFIED CUSTOMER
My software is still not updated after I mentioned it two time , one at this service and one at prior service and is still not being taken care very disappointed
3/5/2024
Jason O. VERIFIED CUSTOMER
Bill went above and beyond to make this service work for me. Thank you
3/4/2024
Rodnika E. VERIFIED CUSTOMER
She’s amazing! Professional and knowledgeable, great to work with!
3/3/2024
Hrant S. VERIFIED CUSTOMER
Thank you very much. Ali is very good guy.
3/3/2024
Dennis Y. VERIFIED CUSTOMER
Good communication on progress of repair
3/3/2024
Francisco A. VERIFIED CUSTOMER
Bill help and assistance is always greatly appreciated.
3/3/2024
David G. VERIFIED CUSTOMER
Great service, loaner vehicle was helpful. Will be back when I need another service
3/3/2024
Ellen D. VERIFIED CUSTOMER
Ali is the best. I feel completely taken care of and he will always be my guy at Lexus.
3/3/2024
Susan N. VERIFIED CUSTOMER
Kevin helped me today and he answered all of my questions.
3/2/2024
Brittany M. VERIFIED CUSTOMER
Tony was very great and helpful!
3/2/2024
Chris S. VERIFIED CUSTOMER
The service advisor Anthony Pinkins was very knowledgeable with assisting me with my car issue. His assertiveness and prompt delivery of any new changes or discoveries regarding my vehicle was much appreciated. Anthony Pinkins is a stand out example of how customer service should be provided. Thank You Anthony Pinkins.
3/2/2024
Hanh N. VERIFIED CUSTOMER
Thank you for your professionalism. Your help is very appreciated!
3/2/2024
Gevorg F. VERIFIED CUSTOMER
Nice
3/1/2024
Khosrow M. VERIFIED CUSTOMER
No additional comment overall very pleased with the service. Thank you
3/1/2024
Marcia B. VERIFIED CUSTOMER
I needed to receive appropriate return calls. I had to keep calling to get an update. Very frustrating…
3/1/2024
Hovhannes H. VERIFIED CUSTOMER
Anthony was very nice, but the technician were completely negligent. Driving home at night the car front left wheel felt strange. And the weird noises got worse on the freeway. I pulled out and inspected the front left wheel and it was not attached. 2 of the 5 nuts were completely missing and the other 3 were not even hand tight, probably seconds away from flying off with my wheeling doing the same possibly causing a deadly crash. This was a level of negligence I never expected.
3/1/2024
Tatyana K. VERIFIED CUSTOMER
thank you everything was done quickly excellent service provided