Professional, knowledgeable, and courteous. Ali was even able to finish the work in less than expected. Thank you.
2/23/2024
Donella W. VERIFIED CUSTOMER
Ali is the best. Just needs to remember to take a few long, deep breaths a few times during the day. We spoke about it.
2/23/2024
Joseph L. VERIFIED CUSTOMER
Always appreciate my visits with Bill. Great standup guy!
2/23/2024
Hanna K. VERIFIED CUSTOMER
Paid for detail..and was promised streak free from call center representative . Had soap or cleaner marks on passenger door and mark on dashboards I had to use micro fiber towel myself to clean off but I did take pictures with date stamp and time . Customer service was really great but I did feel overlooked at times when trying to talk to service advisor on two separate occasions. Was waiting and service advisor saw I was waiting and called in other customer behind me and customer made a comment that I was first and then he took me. But overall would come back.
2/23/2024
MARVIN P. VERIFIED CUSTOMER
Satisfied
2/23/2024
Steve L. VERIFIED CUSTOMER
100% satisfied
2/22/2024
Anita F. VERIFIED CUSTOMER
Bill is always a pleasure to work with.
2/22/2024
Bruce Y. VERIFIED CUSTOMER
Ali at the service was excellent
I definitely recommend him and Keys Lexus to my friends
2/22/2024
Karen S. VERIFIED CUSTOMER
Costs too much
Needed battery changed in dead fib and not asked
Tech report link sent by text was helpful and had a list of every thing cKed on car but once I paid that link disappeared from my texts from Lexus would be nice to see this linear list of what was checked on my car car versus the unreadable run on stench all in caps on my receipt. The cost of the service is overpriced
2/22/2024
Kimberley W. VERIFIED CUSTOMER
Danecia was professional, efficient, and friendly.
2/22/2024
Mark S. VERIFIED CUSTOMER
Thanks for good service and making it convient
2/21/2024
Lucy B. VERIFIED CUSTOMER
I love my service manager Bill and I travel very far to work with him as he is so excellent
2/21/2024
Gil F. VERIFIED CUSTOMER
Excellent Service as Usual from Bill
2/21/2024
Margarita B. VERIFIED CUSTOMER
All is good
2/21/2024
Mariam D. VERIFIED CUSTOMER
Very good service
2/21/2024
Graham C. VERIFIED CUSTOMER
Excellent service
2/21/2024
Sharon F. VERIFIED CUSTOMER
anthony is always there for me and his advice is always exact. he deserves a raise!
2/21/2024
Miguel M. VERIFIED CUSTOMER
Calvin was very quick with the fix, and did help me out. Thank you
2/20/2024
Charles R. VERIFIED CUSTOMER
Mr. Pastoral has always provided us with excellent service and advice. Keyes Lexus is fortunate to have an employee of his caliber.
2/20/2024
Paul J. VERIFIED CUSTOMER
I miss the snack items that used to be in the customer waiting area.