People are accommodating smiling welcoming environment
2/17/2024
Saroj B. VERIFIED CUSTOMER
Thanks
2/17/2024
Daniel C. VERIFIED CUSTOMER
Typical advisors no help
2/17/2024
Joyce G. VERIFIED CUSTOMER
Outstanding service!!!
2/16/2024
Varten K. VERIFIED CUSTOMER
Very nice
2/16/2024
Mayra R. VERIFIED CUSTOMER
My opinion on Danecia Dedeaux customer service skills. We have experienced some negative circumstances with the service being done to the car. She has been very helpful. I have received great customer service from her end. She has handled the negative experiences very well.
2/16/2024
Alejandro V. VERIFIED CUSTOMER
He was great and he answered all my questions! Thanks again
2/16/2024
Olga P. VERIFIED CUSTOMER
All good
2/15/2024
James F. VERIFIED CUSTOMER
Calvin Ellis is great ! Plan to use him as my service advisor
2/15/2024
Alexandra L. VERIFIED CUSTOMER
Excellent service.
2/15/2024
Sergio E. VERIFIED CUSTOMER
I wasn’t told anything about the inspections.nothing was recommended for my vehicle and I haven’t received an email with the car inspection
2/15/2024
Telemak M. VERIFIED CUSTOMER
Good service ????
2/15/2024
Paula G. VERIFIED CUSTOMER
Great service all around.
2/15/2024
Offer N. VERIFIED CUSTOMER
Danecia is extremely efficient, conscientious and communicative, all that a customer needs. I am grateful to have her as my service representative and she should be recognized by management for service excellence.
2/15/2024
Maria M. VERIFIED CUSTOMER
Iam very satisfied with the service!
2/14/2024
Joseph S. VERIFIED CUSTOMER
Professional work thank you
2/14/2024
Albert S. VERIFIED CUSTOMER
Anthony Pastoral is knowledgable, efficient, and easy to work with. My RX350 service was explained and carried out as we discussed. Thank you.
2/14/2024
Marisela H. VERIFIED CUSTOMER
Polite and efficient.
2/14/2024
Jermaine M. VERIFIED CUSTOMER
The Lexus experience usually reminders customers of why we choose luxury vehicles to drive. The quality, attention to detail and elevated experience are attributes that come to mind yet, during my visit my experience was garbage. I waited for over an hour for a car that was said to be ready. I was emailed payment info for express check out and was met by confusion as when I went to pay service cashiers explained I still needed paperwork from the provider. I deserve better and I want better. I was not satisfied by my visit in the least. Lexus to me is top tier, not sure that’s still the case after my recent visit.