Ali was very personable and a great person to work with especially with a little one in tow. Thank you
2/7/2024
Marifel P. VERIFIED CUSTOMER
Danecia always takes care of my Lexus. Thank you!
2/7/2024
Izzi K. VERIFIED CUSTOMER
Always great service with Ali.
2/7/2024
Lawrence S. VERIFIED CUSTOMER
The job was done in a timely manner and the work was completed satisfactorily
2/7/2024
Steven D. VERIFIED CUSTOMER
Anthony is the best. Seriously.
2/7/2024
Jesse S. VERIFIED CUSTOMER
It’s because of Anthony I purchased another Lexus. Great service!!!
2/6/2024
Farozan Z. VERIFIED CUSTOMER
I called and told the customer representative exactly what service I needed. There was an issue with my tire and asked if they do check to make sure it’s not punctured she said yes they do that for free she made appointment. I went there and the guy over there told me that it will be a waste of time for me to wait there because they don’t do that. They don’t change the tire and it’s gonna be waste of time for me sitting for them just to tell me if the tire have a puncture or not instead the guy told me to take it to the American tires and I’m very disappointed. I drove in the rain all the way from Simi Valley to Van Nuys and I didn’t get the service that I wanted to get and American tires couldn’t help me either because their machine was not working . I will never come to your service again this is ridiculous. I was so upset it took my whole day, and it was wasted all my time.I took off from work to go there and used my sick time.
2/6/2024
Barbara F. VERIFIED CUSTOMER
We did not have good communication from Calvin at all. We are still waiting for him to respond
2/5/2024
Roger I. VERIFIED CUSTOMER
Bill is a true customer service professional. He explains the service details and I trust his recommendations.
2/5/2024
Ashraf A. VERIFIED CUSTOMER
Very good service really appreciated Thans
2/5/2024
Artur B. VERIFIED CUSTOMER
Superior service experience.
Above expectation professional service advising by William Horvat.
2/5/2024
Mayra Dennise. VERIFIED CUSTOMER
Calvin was awesome, but it took 4 hours for a scheduled oil change and tire rotation because they did not have the oil filter…
2/4/2024
Marifel P. VERIFIED CUSTOMER
Danecia always takes great care of my vehicle. Thank you!
2/4/2024
Dennae C. VERIFIED CUSTOMER
Thank you so much ??
2/4/2024
Jesse C. VERIFIED CUSTOMER
Danecia was so awesome and so helpful!!
2/4/2024
Monreo S. VERIFIED CUSTOMER
I have Anthony Pastoral as my Service Advisor for a couple of years now. He is doing an excellent job which makes feel fully satisfied as a customer. Shout out for Anthony!
2/4/2024
Enrico V. VERIFIED CUSTOMER
Good service
2/4/2024
Alejandro V. VERIFIED CUSTOMER
Calvin went above and beyond customer service. He provided excellent customer service, and solutions.
2/4/2024
William H. VERIFIED CUSTOMER
Best service I had from the him
2/4/2024
Joyce G. VERIFIED CUSTOMER
Danecia was fabulous and everything she did was great. She stayed in touch with me during the entire procedure and I got my car back in great shape on time. I look forward to working with her in the future. Joyce G