No communication from the minute I arrived. I was waiting to see my advisor ( i was told to wait to go over what needed to be done on my car). I waited and the next thing I know ia I receive a text saying they took my car away to be serviced! I never spoke to anyone nor did I receive any paperwork beforehand. I never met nor spoke with my advisor. Evidently his name was Anthony.
1/10/2024
Jacqueline T. VERIFIED CUSTOMER
Great service
1/9/2024
Christian T. VERIFIED CUSTOMER
Ali is the best!!
1/9/2024
Steven G. VERIFIED CUSTOMER
very helpful.
1/9/2024
Norma S. VERIFIED CUSTOMER
Very satisfied with the service especially Denicia she is amazing . Because of her I keep going back to your dealership
1/9/2024
Douglas R. VERIFIED CUSTOMER
Tony was excellent. He went above and beyond the normal service representative. The tech was able to repair my car and now it is a pleasure to drive. Thank you
1/8/2024
Lori D. VERIFIED CUSTOMER
Feels like a rip off I didn’t have any of the work done suggested felt like I was being taken to the cleaners. However, I love my advisor.
1/8/2024
Laurie Z. VERIFIED CUSTOMER
My experience was great! Mr. Ali makes the process quick and easy. My drop off for maintenance is on time and the pick up is always a quick process. I appreciate his professional and kindness. Thank you
1/8/2024
Mojtaba Y. VERIFIED CUSTOMER
He is very nice, professional and friendly.
He knows what he is doing and alway take a good care of his clients
1/8/2024
Gustavo C. VERIFIED CUSTOMER
She was great
1/8/2024
MIKHAIL G. VERIFIED CUSTOMER
Anthony is very polite and professional. Thank you
1/7/2024
Ygal S. VERIFIED CUSTOMER
Very bad service they gave Bill done even look on the client. The manager was OK. The guy supposed to take care about me. His name is Bill. I don’t know the last name any happened the second time and when you ask him question he tell you to go to the manager Very bad experience I’m sorry that I paid $85,000 car from you guys
1/7/2024
Jeremy L. VERIFIED CUSTOMER
Check out this review of Keyes Lexus on Google Maps
https://goo.gl/maps/vea7r46bH38sc3Vz6
1/7/2024
Leonard A. VERIFIED CUSTOMER
Excellent service
1/7/2024
Tseveenravdan S. VERIFIED CUSTOMER
Great Service!
1/7/2024
Ivan I. VERIFIED CUSTOMER
Great customer service from Anthony. He's the reason I return to Keyes Lexus for service. Thank you!
1/7/2024
Charles C. VERIFIED CUSTOMER
My experience with Ali Alrubaie was 100% satisfaction. His Professionalism, knowledge and care is what places Keyes Lexus in a class all by itself. He fights on behalf of the customers. I’ve witnessed many satisfied customers leave his office.
1/7/2024
Hy Youn. VERIFIED CUSTOMER
I love my car and Anthony at this time, but … maintenance fee is so expensive. I don’t want to spend this kind of big money…