Service is great
Delivery timing horrible.
Had a appointment at 9:15 just for a oil change
Didn’t get my car pass 2:30pm.
1/6/2024
Graham C. VERIFIED CUSTOMER
Very efficient and pleasant appt.
1/5/2024
Virna C. VERIFIED CUSTOMER
Great customer service!
1/5/2024
Misha Y. VERIFIED CUSTOMER
Excellent service!!!!
1/5/2024
Sonja N. VERIFIED CUSTOMER
Danecia have always been nice, knowledgeable , always kept me abreast of my vehicle over all of the many years of being my service advisor. Danecia is OUTSTANDING!
1/5/2024
Elaine C. VERIFIED CUSTOMER
Anthony always provides the best service! I always appreciate his professionalism and his sense of humor :)
1/5/2024
Marissa F. VERIFIED CUSTOMER
Would like to receive coupons if possible
1/5/2024
Grand O. VERIFIED CUSTOMER
Great
1/5/2024
Shahin B. VERIFIED CUSTOMER
He was The best Thanks again
1/5/2024
Robinson L. VERIFIED CUSTOMER
He’s a great guy ????
1/4/2024
Amy R. VERIFIED CUSTOMER
Bill was fabulous. From beginning to end, he kept me apprised of what was going on. He was appropriately comforting when he gave me the estimate of how many thousands of dollars this was going to cost and consoled me when I worried about how I was going to pay for it. He is friendly, compassionate, and I would love to have him as my consultant for this car but hopefully I won’t need anything major done for a while.
1/4/2024
Lucy K. VERIFIED CUSTOMER
Ali took care of oil change.
He was great and professional.
Thank you for everything that he did.
1/4/2024
Julie S. VERIFIED CUSTOMER
Bill is amazing and is always helpful
1/4/2024
Doug G. VERIFIED CUSTOMER
She’s very amazing very professional. She deserve an A+ for Customer Service.
1/4/2024
Khachatur K. VERIFIED CUSTOMER
Thank you for the good service as always ???? and Happy new year ????
1/4/2024
Tyanthony D. VERIFIED CUSTOMER
Tony was great
1/4/2024
MASIS T. VERIFIED CUSTOMER
Very professional
1/4/2024
Farzin N. VERIFIED CUSTOMER
Anthony provided great service and took care of all the issues my car had. Would recommend him for any Lexus service needs that may come up in the future. Thanks
1/3/2024
Luis R. VERIFIED CUSTOMER
The service writer explained in detail of the issues I was having with the car. Basically, I thought there was something wrong with the suspension. For the reason being, I tried to do a U-turn in the middle of traffic, and the brakes kept locking on. Ali explain to me it was due to the tires in the front being worn out at the edge. Now it seems I have to buy new tires even though the thread in the middle is good, but the outer edge is gone that would be the only complaint I have about this car, I think it’s too soon to spend $1500 on new tires since this car is a year and five months old I believe I could be wrong