Well he’s not the nicest worker there! Very dry attitude to be quiet honest. This will be my third time bringing my car in for service. I mentioned to him once again that the last two times they have forgotten to fill the back window wiper with fluid. I asked him to please have them do that. He did call them to let them know. But once I got my vehicle back I noticed it wasn’t done again.
I was very irritated you guys were busy and I had to get back to work. So, I just left! It has been very annoying :(
11/22/2023
Lawrence L. VERIFIED CUSTOMER
Ali and all the stuff were very helpful and professional. Ali always go the extra mile to help his clients and we really appreciate it. I hope you continue the good service. We totally recommend you guys to anyone.
11/22/2023
Jason S. VERIFIED CUSTOMER
Thank you for helping with my tire!
11/22/2023
Renee M. VERIFIED CUSTOMER
How much , I want to know .
11/22/2023
Douglas G. VERIFIED CUSTOMER
She was amazing !
11/21/2023
Chhabindra K. VERIFIED CUSTOMER
Worst never go there
11/21/2023
Murran J. VERIFIED CUSTOMER
Ali is a very knowledgeable person, multitask and professional .
He’s very good in what he’s doing. He delivered excellent customer service.
11/21/2023
Carlos C. VERIFIED CUSTOMER
Thank you
11/21/2023
Patricia K. VERIFIED CUSTOMER
Danecia is the best!!!
11/20/2023
Marlene K. VERIFIED CUSTOMER
Very professional services thank you
11/20/2023
Richard N. VERIFIED CUSTOMER
Danecia is a great asset to your service department!
11/20/2023
Rio O. VERIFIED CUSTOMER
My words not enough to express how much I appreciated DENECIA. Keyes Lexus Denecia is one of the reasons why I kept coming backt to service my car for 8 years. Denecia she deserves to be promoted. She's one of a kind. Kudos to her.
11/20/2023
Zoila H. VERIFIED CUSTOMER
Danica was wonderful
11/20/2023
Paul M. VERIFIED CUSTOMER
Professional, knowledgeable and friendly.
11/19/2023
Maria F. VERIFIED CUSTOMER
Ali his the best
11/19/2023
Valerie J. VERIFIED CUSTOMER
My service provider, Ali, who is usually attentive and trustworthy was notably not happy with me when I chose not to do the service he suggested. I informed him I was out of work at the moment, due to my industry being on strike, and needed to think about the service. When I returned to pickup my vehicle, Ali completely ignored me. He was sharing personal stories with a colleague as I stood outside his door for help. I was really disappointed as he has always given me good service. I asked another advisor to retrieve my car. Ali waved me off as I drove away. I have taken my business to Lexus of Glendale. They treat me with respect and kindness.
11/19/2023
Salvador L. VERIFIED CUSTOMER
I absolutely love coming here. Ali does an amazing job of taking care of his customers always goes above and beyond for customer satisfaction I came from Beverly Hills to this location and I couldn’t have chose a better location. Ali is the only reason I keep coming back to keys on van nuys. Thank you Ali and Lexus for having such a wonderful employee
11/19/2023
Ashot G. VERIFIED CUSTOMER
You are excellent worker. You have very professional and caring attitude for customers.