It makes no sense to me to make an appointment to service the car and make me wait 20 minutes in the car before having the service person talk to me.
Then wait 2:25 minutes for my oil change and telling me that I should have a wheel alignment which I did a month ago when I replaced my tires...
10/25/2023
Thomas B. VERIFIED CUSTOMER
As always superb service from Bill Horvat. He is the best.
10/25/2023
Corp R. VERIFIED CUSTOMER
Danecia is professional and very pleasant to deal with.
10/25/2023
Gissele A. VERIFIED CUSTOMER
I was waiting in the lobby for my vehicle over two hours when I walked to the front to ask for an update I noticed by car had been sitting in the front. It was running with the keys inside and I had gotten no notification that it was done. Also my usb cable for Apple CarPlay was completely broken by your service department and I had to purchase a new Apple cable it was an unnecessary expense on top of my car being left on and unattended.
Great Service from Anthony and Service managers Michael and Jaime.
Friendly and quick service, Thanks Keyes Lexus !
10/24/2023
Linda A. VERIFIED CUSTOMER
I recently had the pleasure of working with Danecia, and I cannot say enough about how amazing she was. She provided me with a very luxurious experience, with top notch service! From the time I walked into the dealership, she was friendly, welcoming, and eager to help me with my service. She went above and beyond in her professionalism and kindness. I’ll never forget the amazing service she provided me, and I will definitely be back!
10/24/2023
Veronica E. VERIFIED CUSTOMER
I appreciate that Ali didn’t try to convince me to do more service than was needed.
10/24/2023
Yuliana S. VERIFIED CUSTOMER
She had great customer service. Very helpful.
10/24/2023
Blanche M. VERIFIED CUSTOMER
No information was given to me about my tire. I have left several messages, since Saturday, and my calls were not returned.
10/23/2023
Emily P. VERIFIED CUSTOMER
Had a jumper cable battery pack stolen from my car. It took 5 phone calls to get a response about it. And batter pack was never found, returned or replaced.
10/23/2023
Gulshan C. VERIFIED CUSTOMER
5star by Joe
10/23/2023
Ruksana B. VERIFIED CUSTOMER
Above and beyond service! I appreciate you Ali!
10/22/2023
Macario R. VERIFIED CUSTOMER
I dont have no comment you guy’s.
10/21/2023
Mimi R. VERIFIED CUSTOMER
I am very satisfied his advice and outstanding
Thank you
10/21/2023
Sharon L. VERIFIED CUSTOMER
Bill does a great job at dealing with his clients . I really appreciate site his great service .