Excellent customer service, and very nice communication skills. Friendly service as well.
9/28/2023
Kathy H. VERIFIED CUSTOMER
Joe took great care of me, providing me with information and choices. He was kind enough to call me a Lyft so that I could go to the gym!
9/28/2023
Seymour L. VERIFIED CUSTOMER
Ali again did a super job. I was surprised that the car wash folks didn’t vacuum as part of the cleaning. Review of what was done continues to reflect that cost of service was rather high. But the service is of high quality as reflected in the good performance of this 8 year old vehicle. The maintenance service I receive will enhance the possibility that any new car will be purchased from Keyes. Construction was quite noisy but I understand. Worse was a lady making a very noisy 30 minute phone call.
9/28/2023
Haikouhi T. VERIFIED CUSTOMER
Very good service
9/28/2023
Sindy K. VERIFIED CUSTOMER
Bill is the best!
9/27/2023
Nicole G. VERIFIED CUSTOMER
Thank you, Joe was great.
9/27/2023
Rene P. VERIFIED CUSTOMER
Very professional
9/27/2023
Sonya G. VERIFIED CUSTOMER
Ultimately Keyes Lexus determined that the reason the car wouldn’t start was due to a dead battery. This contradicted what AAA had said twice. So after having AAA come to Keyes Lexus and replace the battery, all was solved. The old battery, actually only 7 months old, would not hold a charge overnight. It was frustrating but Bill was very helpful and understanding.
9/27/2023
Jose G. VERIFIED CUSTOMER
Everything was smooth, and I appreciate Joe for not trying to sell me on everything on the menu and being pushy. Thanks again!
9/27/2023
Hamed J. VERIFIED CUSTOMER
Great service
9/27/2023
Zoya T. VERIFIED CUSTOMER
Great
9/26/2023
Simha A. VERIFIED CUSTOMER
Very good service and very nice people. Thank you very much.
9/26/2023
Allison L. VERIFIED CUSTOMER
Ali always does a great job.
9/25/2023
Michael A. VERIFIED CUSTOMER
Both battery post covers were off.
The trunk net and mat were not put
back like it was found. Lastly my
wheel lock key was not put back in
the trunk where it was supposed to
be!
9/25/2023
Joseph C. VERIFIED CUSTOMER
Good job
9/25/2023
Adnan I. VERIFIED CUSTOMER
Thank you Joe.
9/24/2023
Thelma P. VERIFIED CUSTOMER
Well done!
9/24/2023
Oksana Y. VERIFIED CUSTOMER
Very attentive and good specialist. Thank you!
9/24/2023
Reina M. VERIFIED CUSTOMER
Everything was as promised, Joe was kind, courteous and efficient.