Bill Horvat is an excellent service advisor. The people running the loaner vehicle dept could use more training.
9/11/2023
Joan P. VERIFIED CUSTOMER
They said the car was lost and hadn’t been in for service since last December
9/11/2023
Ramzi H. VERIFIED CUSTOMER
Excellent service and experience every time I visit. A+
9/11/2023
Abel S. VERIFIED CUSTOMER
Her customer Service and friendliness stands out. Definitely a better experience than previous visits.
9/11/2023
Gloria S. VERIFIED CUSTOMER
The service was completed at the time I was told, I will definitely return for any future services.
9/11/2023
Juan B. VERIFIED CUSTOMER
William and staff were great
9/11/2023
Aubrey(Dnc) S. VERIFIED CUSTOMER
Ali was very helpful and provided good advice. I did have some trouble with the new texting contacts.
9/10/2023
Myla P. VERIFIED CUSTOMER
Ali is always great. Provides helpful information for my needs all the time.
9/10/2023
Mohammed A. VERIFIED CUSTOMER
The experience was great. William Horvat was excellent, he really took care of us.
9/10/2023
Mahnoosh G. VERIFIED CUSTOMER
My Service advisor was fantastic snd helped me so much
9/10/2023
Damon F. VERIFIED CUSTOMER
Bill is great!
9/10/2023
Norit T. VERIFIED CUSTOMER
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9/10/2023
Sarah J. VERIFIED CUSTOMER
I brought my car in as it was making this weird nose.
What I didn't quite understand was why someone had to drive the vehicle with me to verify such noise.
Until I suggested that we switch and have him sit at the passenger seat as he wasn't hearing anything being on the driver seat, it was only then that he heard the noise.
As a client it kind of made me feel that I was doubted on what my concern was and thought it was unnecessary and a ware of time having someone validate my concern.
9/9/2023
Thomas P. VERIFIED CUSTOMER
Bill is the best service consultant
9/9/2023
LAKEISHA G. VERIFIED CUSTOMER
Bill was great and so was the rest of the team I was completely dissatisfied with Lexus roadside service though.
9/9/2023
Bernandino T. VERIFIED CUSTOMER
She very nice and helpful.
9/9/2023
Karen B. VERIFIED CUSTOMER
ALI IS A FANTASTIC REPRESENTATIVE VERY KNOWLEDGEABLE ABOUT LEXUS. HE PROVIDE HIGH QUALITY CUSTOMER SERVICE AND CARE.