It took a total of nearly 90 minutes for me to get in to see my service representative (waiting while he served customers ahead of me) and to get my loaner vehicle (also waiting while customers ahead of me were being served) and be on my way. This is not a personal criticism of my service representative who provided me with excellent service, but it is way too long.
8/30/2023
Debra J. VERIFIED CUSTOMER
Bill is the best! Always takes good care of me.
8/30/2023
Helen G. VERIFIED CUSTOMER
Outstanding service. Bill Horvat in particular was excellent!!!
8/30/2023
Aron K. VERIFIED CUSTOMER
Bill is fantastic he treats ppl like family
8/30/2023
Albert C. VERIFIED CUSTOMER
Bill Horvat, always takes great care of me, the best!!!!!
8/30/2023
Susan F. VERIFIED CUSTOMER
All good!!!!!
8/29/2023
Robert P. VERIFIED CUSTOMER
Good service thanks
8/29/2023
Julie G. VERIFIED CUSTOMER
Great service as always. He provided me with details about needed repairs in a way I understood. And he answers his phone -so easy to contact!! Thanks for a job well done and top notch service.
8/29/2023
Yaroslav M. VERIFIED CUSTOMER
None
8/29/2023
Kesiwaa N. VERIFIED CUSTOMER
A+MagnaCumLaude service
8/28/2023
Farida A. VERIFIED CUSTOMER
Ali is the reason we keep our service done in your facility. He is the best overall. How I wish everyone is like Ali. Your organization is lucky to have him.
8/28/2023
Christina D. VERIFIED CUSTOMER
Joe did a professional job, kept me informed during the service and I am very satisfied with my experience.
Thank you Joe for your service.
8/28/2023
Ashraf A. VERIFIED CUSTOMER
Thank you so much Joe for taking care of my car and providing me with excellent service from the time I arrived to the time I left.
My son and I had a great day and very welcoming visit with Joe.
I look forward to seeing you again in the near future.
I’m very satisfied
Thank you so much Joe
8/28/2023
Roenda M. VERIFIED CUSTOMER
Great Service
8/28/2023
Benjamin R. VERIFIED CUSTOMER
My apointlment was at 8.00 oon 08/26/23. I was on time. And Mr. ALI GREETED ME, and a short time me nhe he took control of my car's repairs. He is a aa high motivated Lexus employe and provided an excellent services. Thank you Mr Ali.