Danecia is friendly and easy to talk to. She explains what are the priority needs of my vehicle and what can wait and what to be aware of. I appreciate Danecia overall.
8/25/2023
Zabel A. VERIFIED CUSTOMER
Satisfied with the service provided by the Keyes Lexus. The Rep who helped me was amazing, but I didn’t like the Loaner car. I think they should offer the same type of car they service. Rejected the loaner and asked for Lyft ride instead
8/25/2023
Evangelina W. VERIFIED CUSTOMER
Sam is the best.
8/24/2023
Sasha Y. VERIFIED CUSTOMER
Joe is the greatest service advisor I’ve ever dealt with he makes sure that all my issues are taken care of with the upmost respect and professionalism
8/24/2023
Martha P. VERIFIED CUSTOMER
Joe was excellent!
8/24/2023
Ruben C. VERIFIED CUSTOMER
My advisor is the best. She really listens to her customers and goes above and beyond to provide a five star experience.
8/24/2023
Mary Jane. VERIFIED CUSTOMER
I dropped off my car last week to get fix…i’ve been calling and waiting for someone to tell me whats going with my car. I Called 2 times left message but never return my call. After a week, I got text message stating my car is ready for pick up without even telling me on how or what did they fix. I bought this car Oct 2021 w/ 15k+ mileage and since January I’m having a problem. I bought a new car thinking that I wont have a problem for at list 3 yrs but now I’am experiencing this problem that affect my time specially at work. I’m not really satisfied and im sorry.
8/24/2023
Christopher W. VERIFIED CUSTOMER
Danecia, is amazing!!
8/24/2023
Javier A. VERIFIED CUSTOMER
Great service great customer service
8/24/2023
Kenneth R. VERIFIED CUSTOMER
Ali has a great personality. Keep it up!
8/24/2023
Natalie B. VERIFIED CUSTOMER
Ali did a Great job, amazing individual.
Straight forward ,to the point no schemes or BS
8/24/2023
Uma V. VERIFIED CUSTOMER
Errol is very courteous, professional and an honest knowledgeable representative///. His customer service is incredible. He truly is an asset to your company. Even it is driving for me to bring car at your dealership, I will not go to near dealership but come and work with him. Very professional and gives fully satisfaction to customer. He is the best!
8/23/2023
Sherry H. VERIFIED CUSTOMER
She is very helpful & patient! I like having a female service writer.
8/23/2023
Thien L. VERIFIED CUSTOMER
Dont let the quietness fool you, Anthony is the man and willing to do and above for the customer. Thank you Anthony for taking good care of my car, I appreciate you.
8/22/2023
Steven G. VERIFIED CUSTOMER
The service tech changed the screen on my dash and did not change it back. I’ve called my service representative and have not been able whet him on the phone nor get any assistance changing the dash screen back to where it was prior to the service.
8/21/2023
Gayane H. VERIFIED CUSTOMER
Very competent, polite and He knows his job very well
Thanks Joe
8/21/2023
Kevin S. VERIFIED CUSTOMER
he was great with communicating.
8/21/2023
Dasha W. VERIFIED CUSTOMER
Danecia is great.
8/21/2023
Vanessa O. VERIFIED CUSTOMER
Great customer service. Joe was very knowledgeable which he made the experience very smooth and efficient. Thank you so much.