Bill Horvat is the best ,best customer service ,very friendly and alway take good care of me everytime I go to get my car service,very professional and perfect communication , Bill keep me posted on what’s going on with my car at all times when I take my car for service.
1/15/2025
Lelia M. VERIFIED CUSTOMER
Alejo was great
1/15/2025
Colleen H. VERIFIED CUSTOMER
Elda was lovely and very efficient.
1/15/2025
Heather C. VERIFIED CUSTOMER
My representative never called me back after calling and asking for him 3 times. I came to pick up my car and he wasn’t even there and someone else had to help me and try to find my paperwork. He didn’t even know if the work got done to my car and my representative isn’t there.
1/15/2025
Alfredo H. VERIFIED CUSTOMER
Well done
1/15/2025
Dwain C. VERIFIED CUSTOMER
Ali was so professional so attentive my concern and made me feel very comfortable He took his time to Explain everything about what could be happening with my car and told the truth about everything that’s what we as a customer care about the truth and I’m so thankful for his honesty and integrity and customer service
1/15/2025
Diane L. VERIFIED CUSTOMER
Anthony is excellent. I trust him and he has been my service representative for the last 6-7 years.
1/15/2025
Ruby R. VERIFIED CUSTOMER
More written concerns to the corporate office. Worst Lexus service ever KEYES SERVICE DEPT. it’s all about commissions
1/15/2025
Nir H. VERIFIED CUSTOMER
Joe was great ????
1/14/2025
Julie S. VERIFIED CUSTOMER
Anthony is awesome! I’m always satisfied with his excellent service
1/14/2025
Cameron R. VERIFIED CUSTOMER
Bill is always great to deal with, I feel like he cares about the reputation of the dealership and takes pride in giving customers a fair and stress free experience
1/14/2025
Garen K. VERIFIED CUSTOMER
As usual great customer service.
1/14/2025
Sonny D. VERIFIED CUSTOMER
Bill is an exceptional guy.
1/14/2025
Tonny O. VERIFIED CUSTOMER
Danecia was very welcoming and caring. Despite having to wait a little longer for the car, she made sure to follow up and brought the car to me as soon as it was ready
1/14/2025
Meco K. VERIFIED CUSTOMER
Thanks Bill!
1/14/2025
Michael B. VERIFIED CUSTOMER
Did a great job. Thank Joe!
1/14/2025
Ivan V. VERIFIED CUSTOMER
Looking forward to the email survey ,
Bill has been incredibly helpful! -Ivan “Flipz” Velez-
1/13/2025
Sevak Z. VERIFIED CUSTOMER
Thank you for excellent service
1/13/2025
David S. VERIFIED CUSTOMER
Bill is totally the best possible Service Representative that Keyes could have! He's very knowledgeable, totally professional, extremely courteous and highly trustworthy.