Bill is great. He’s been my service rep for 20+ years and over 3 Lexus’s. He is friendly, informative, listens to my concerns and addresses them.
12/12/2024
Dave I. VERIFIED CUSTOMER
Ali was great with providing us with our options for service. He was very patient and thorough which made the experience very smooth.
12/11/2024
David M. VERIFIED CUSTOMER
Ali is great
12/11/2024
Patrick E. VERIFIED CUSTOMER
Bill is very professional
12/11/2024
Ashfak A. VERIFIED CUSTOMER
Great service
12/11/2024
Kate R. VERIFIED CUSTOMER
Everyone at Keyes made my experience the simplest and treated me like a queen! Everything was top notch, from the roadside assistance to the rental car team, even washing my car upon receiving it. I will return to Keyes for the foreseeable future. Thank Alejo and the team.
12/11/2024
Chelsea P. VERIFIED CUSTOMER
Bill always goes above and beyond in making sure we are taken care of and that we nderstand the billing. He is always kind and knows the answers to all of our questions. We appreciate him and the whole team at Lexus. Thanks!
12/11/2024
Mrs E. VERIFIED CUSTOMER
Top of the line service from bill????????????
12/11/2024
Nancy T. VERIFIED CUSTOMER
Ali provided excellent service!
12/10/2024
Reina M. VERIFIED CUSTOMER
Everything was perfect
12/9/2024
Megan R. VERIFIED CUSTOMER
Joe was great to work with, explained service clearly and made the experience very easy.
12/9/2024
Aryan K. VERIFIED CUSTOMER
Car doesn’t start anymore. My loaner car is front of my house. Please call me back.
12/9/2024
Sally C. VERIFIED CUSTOMER
Always satisfied with the service.
12/9/2024
David G. VERIFIED CUSTOMER
Joe was great, very happy with his service
12/9/2024
Sheryl W. VERIFIED CUSTOMER
Anthony takes very good care of my car and I trust him. Thank you, Anthony
12/9/2024
Barbara W. VERIFIED CUSTOMER
Ali consistently provides the best customer service I have ever received. Honestly, he is one of the reasons I purchased my last two cars from Keyes Lexus Van Nuys. The vehicles are the same, but it's the after care and service that makes all the difference. He is a true professional.
12/9/2024
Kunzang T. VERIFIED CUSTOMER
Excellent experience at the dealership
12/8/2024
Edward P. VERIFIED CUSTOMER
Thank you!
12/8/2024
Mojtaba Y. VERIFIED CUSTOMER
Ali was very friendly, professional and took care of my car in a timely manner.
12/8/2024
Alison F. VERIFIED CUSTOMER
Ali was a wonderful service provider! Easy in and out with service and made everything seamless!