Alejo is always professional and prompt when communicating with updates on my vehicle during my service visits
2/19/2025
Carmen P. VERIFIED CUSTOMER
I’m not interested in receiving a callback, I just feel services could’ve been provided in a more timely manner and with better communication. There were price variations from what was mentioned at the time the schedule was made to the quote provided in the diagnostic check. Although I understood this was going to potentially take a few days, the car was dropped off Monday and I did not receive an update until Thursday. After declining the services as they weren’t covered by the warranty I did not receive a call back Saturday and went to the dealership Monday as I called 4 times throughout the morning and afternoon and could not get through.
2/18/2025
Paul T. VERIFIED CUSTOMER
Always a great experience with Danica. I was well taken care of. And received excellent support and customer service. Thank you Danica. Appreciate all that you do.
Paul T
2/18/2025
Pamela D. VERIFIED CUSTOMER
Ali provides superb service. He always delivers great service and explains what needs to be done.
2/17/2025
Kevin P. VERIFIED CUSTOMER
Thank you so much
2/17/2025
Ali P. VERIFIED CUSTOMER
Bill was true professional, very informative and showed respect for our time
2/17/2025
Irene L. VERIFIED CUSTOMER
I absolutely greatly appreciate Bill, He is an outstanding person, so understanding and is always so true and honest when it come to asking questions on services needed for my vehicle. Great customer service, I would recommend him to anyone that I know that has a lexus.
2/17/2025
Ali M. VERIFIED CUSTOMER
Excellent service like always
Thank you????
2/17/2025
Roberto S. VERIFIED CUSTOMER
Ali is always beyond on customer service
2/16/2025
Nickolas F. VERIFIED CUSTOMER
great service!!
2/16/2025
Sophia O. VERIFIED CUSTOMER
Great experience!
2/16/2025
Mike D. VERIFIED CUSTOMER
Ali treated me in excellent way he was kind & willing to satisfy me
I was ver impressed $ satisfied
2/16/2025
Soungho L. VERIFIED CUSTOMER
Heis very kind with has fully knowledge
About the car. I thank you to Bill.
2/16/2025
David G. VERIFIED CUSTOMER
Best Service
2/16/2025
Roy K. VERIFIED CUSTOMER
I am considering another Lexus in strong part due to the excellent service I get from Ali.
2/16/2025
Penny R. VERIFIED CUSTOMER
None
2/16/2025
Narek V. VERIFIED CUSTOMER
Bill provided fantastic service at Keyes Kexus, I would strongly recommend my friends to go to him when they have Lexus issue!
2/16/2025
Eduardo R. VERIFIED CUSTOMER
Everything went ok.
2/16/2025
Shaun C. VERIFIED CUSTOMER
Bill was great, he made sure I was being helped when I first arrived and was Very friendly and provided a really positive experience.