Shout out to Anthony, very accommodating, explain what's going with my treat us well.keep it up, will look for on our next visit.
7/14/2024
Nancy F. VERIFIED CUSTOMER
Joe was professional and informed!
7/14/2024
Antonio M. VERIFIED CUSTOMER
Excellent service and the staffs ate very professional
7/14/2024
Danut P. VERIFIED CUSTOMER
Thank you Anthony
7/14/2024
Anwar J. VERIFIED CUSTOMER
I’m very satisfied with Ali professionalism, integrity, and positive engagement with me and other customers. I will utilize him in future as a Service consultant in future for my Lexus maintenance and service.
Thanks,
Anwar
7/14/2024
Gevorg T. VERIFIED CUSTOMER
Thank you to, thank you Joy
7/14/2024
Jeffrey S. VERIFIED CUSTOMER
Calvin exceeded all expectations. He was polite, quick, kind and addressed all my needs in an efficient manner. By far the best service advisor you have. 5 stars ???? in every category.
7/14/2024
Tom C. VERIFIED CUSTOMER
Excellent service provided by your service advisor Anthony Pastoral.He has been my service advisor for years. I am blessed with his attention, knowledge and genuine concern. I consider him to to be a dear friend that I fortunately met at the Keyes Lexus dealership.
7/13/2024
Roman R. VERIFIED CUSTOMER
Everything was great. Alejo was nice and polite and answered all of my questions.
7/13/2024
Sherrel H. VERIFIED CUSTOMER
The service cost a lot more than I had approved. Needless to say it was quite a surprise when I got there and found that the cost of the service was well over $1000 more than I said OK I find this very disturbing and they started out with just the $300 bill M I’m not sure that all of the other stuff Actually needed to be done
7/13/2024
Patricia A. VERIFIED CUSTOMER
Helpful, kind, and great team
7/13/2024
Zachary R. VERIFIED CUSTOMER
Bill was wonderful and Eric **** was a great tech
7/13/2024
Tiffany S. VERIFIED CUSTOMER
Please do not contact me about my experience. I normally see Anthony but Anthony was out and I got placed with Joe. He seemed nice enough at first but when the time came to discuss services, I declined what Joe suggested I needed and at that point I felt like he tossed me aside like trash. I didn’t even get follow up calls or status updates about my car even when he said he spoke to Anthony and basically gaslit me into believing there was a miscommunication between him and Anthony about my car. It took me having to call Keyes myself for them to tell me my car was ready. The whole experience left a bad taste in my mouth and the only reason I settled for Joe is because my car wouldn’t start and I didn’t have a choice but to take it into the dealer right away. Hopefully doesn’t happen again.
7/13/2024
Oleg A. VERIFIED CUSTOMER
Professional and knowledgeable, highly recommend!
7/13/2024
Ella R. VERIFIED CUSTOMER
Great service as always thank you so much Calvin !
7/12/2024
Violet T. VERIFIED CUSTOMER
Danecia is the best Service Rep she works the hardest!!
7/12/2024
Khosrow G. VERIFIED CUSTOMER
The vehicles performance is not much diffrent than when the repairs were initiated., also the tires were not rotated and I don’t know what else was not done. You charge a lot of money for a supposed inspection and then you don’t even do what you preach. I am not satisfied.
7/12/2024
Maryam P. VERIFIED CUSTOMER
I am Sinkel Mom and I bought this car two months ago. My car's gas tank has a problem, and every time I go to my dealer, they don't solve my problem. I am very upset. There is a difference of 120 miles in gas compared to the first day I bought it. Please solve my car problem.Keeping my car at the dealer for four days once and then not giving me a paper about what to do about my broken gas tank, you need to fix this problem thanks
7/12/2024
Ivonne S. VERIFIED CUSTOMER
Key Lexus has a great customer service.
Bill is one of the greatest and technical Support
Personnel
7/12/2024
Ivan B. VERIFIED CUSTOMER
The appointment, service, pick up and drop off was as thorough as could be. Thank you Keys Lexus, I’ll be back for my cars next services