He said was helpful, the representative at the rental car was very pleasant and helpful, the person who checked the tires, was honest and appeared to be quite caring.
6/5/2024
Laurel T. VERIFIED CUSTOMER
Joe was great. Thanks.
6/5/2024
Gaye W. VERIFIED CUSTOMER
My advisor was Bill and has very accommodating and friendly. Although service took a little longer than anticipated, I know everything was top notch and I am confident that I will not need to bring my car in for any additional maintenance.
6/5/2024
Robert J. VERIFIED CUSTOMER
How much
6/5/2024
Christopher S. VERIFIED CUSTOMER
Bill is always very helpful and friendly.
6/5/2024
Maria D. VERIFIED CUSTOMER
Joe was very helpful
6/4/2024
Shamir A. VERIFIED CUSTOMER
Thank you for you service. It was amazing Well done
6/4/2024
Elizabeth V. VERIFIED CUSTOMER
Ali is a excellent person thank you
6/4/2024
Shawn D. VERIFIED CUSTOMER
Satisfied
6/4/2024
Aminul I. VERIFIED CUSTOMER
I trust your company & the people working very courtesious and helpful.
6/3/2024
Jack S. VERIFIED CUSTOMER
Was beautiful Service. Thank you very much.
6/2/2024
Amy W. VERIFIED CUSTOMER
Calvin was fantastic. He was very helpful and thorough while discussing my car. 10/10 for Calvin and Keyes. FWIW-I live 1.9 miles from the BH service center and I will be returning to Keyes for service due to the level of service I received. Daphne was also super helpful when I was scheduling my appt.
Also maybe add snacks to the waiting room on Saturdays. :)
Thanks,
Amy
6/2/2024
Emanuel G. VERIFIED CUSTOMER
I scheduled the appointment a week in advance and when I arrived, was told the part wasn't available and I would need to wait a few hours for service. I had planned to wait at the dealership during service, but could've made alternate plans had I known. I was offered an uber, but was told it can only be within 10 miles so it couldn't even take me home. I had to call someone to pick me up on short notice. I also have a service plan through Keyes Lexus and was asked by multiple people if I even meant to make an appointment there (my car is a hyundai but was purchased from keyes lexus) and was also told originally they couldn't find my service plan. I will give respect that my car was fixed very quickly (only ended up being 3 hours) and Joe was honest and nice. I do feel things could've been done by keyes lexus to prepare better beforehand though.
6/2/2024
Mary B. VERIFIED CUSTOMER
Joe was awesome I hope I have him for all my future service appts
6/2/2024
Tracey L. VERIFIED CUSTOMER
Great experience professional, felt as a true valued customer.