Hallie was great, she provided excellent service and kept me informed as my vehicle was in the shop. Her up-to-date texts kept me informed. Please thank the shuttle driver, he drove safely and has exceptional service as well. Overall, my experience with this particular service was great. Even the amount of time for the full service was great, one hour unlike the long 2hr or more hours in prior visits for the same type of service. I don’t know if it was the snow or the early appointment but the service was on point and on time today. Thank to the department. ~ Anderson “Andy” Yazzie Jr.
3/9/2025
Jayme B. VERIFIED CUSTOMER
The staff was great! Hallie sent me updates and was very nice. However, I scheduled to have warranty work done and you guys couldn’t do it all that day. I’ll have to come back, which is very inconvenient for me. I would have appreciated knowing that it wasn’t going to be done at this appointment in the first place. Thanks
3/9/2025
George S. VERIFIED CUSTOMER
Hallie is a great service agent! And has always been very helpful and reliable during all our services for both our vehicles.
3/8/2025
Nicole L. VERIFIED CUSTOMER
Hallie was very helpful and responded ina timely manner to my questions
3/8/2025
Kayla H. VERIFIED CUSTOMER
Thank you so much John, for treating my 26 year old vehicle with pride and care. She has a lot of sentimental value to me, and it was a pleasure to have that value honored by you and the team.
3/7/2025
Matt S. VERIFIED CUSTOMER
John was fantastic. Great customer service. Five stars.
3/7/2025
Rochan G. VERIFIED CUSTOMER
Mike is excellent and knowledgeable
3/7/2025
Cynthia D. VERIFIED CUSTOMER
**** was great, communicating, explaining and getting the job done.
3/7/2025
Julie E. VERIFIED CUSTOMER
Thank you Zach was great & helped me feel better about my daughter being able to drive back to Mesa in a safe car!!
3/7/2025
Dennis W. VERIFIED CUSTOMER
**** was great, knowledgeable and a good communicator. Give him a raise!
3/6/2025
Christine S. VERIFIED CUSTOMER
Super good job!!! I even got a car wash. Loving it !!
3/6/2025
Nina D. VERIFIED CUSTOMER
Was worth the wait thanks flagstaff Toyota
3/6/2025
Deborah C. VERIFIED CUSTOMER
Jimmy was professional and advised me of how much time it would to complete service and explained everything thoroughly when finished
An asset to the company
3/6/2025
Marla J. VERIFIED CUSTOMER
Thank you all for servicing my vehicle today. I appreciate the staff’s professionalism!
3/6/2025
Michael W. VERIFIED CUSTOMER
Thank you for your excellent service.
3/6/2025
Matt M. VERIFIED CUSTOMER
John Serio was amazing at handling my unique situation on my 2017 Tundra. He listened to my problems and provided me through a series of steps we could go through to diagnose the problem. His patience and understanding is truly a gift to the Service Department. He should be celebrated and rewarded within the Findlay Team.
3/6/2025
Kee R. VERIFIED CUSTOMER
Good job done
3/6/2025
Jefferson G. VERIFIED CUSTOMER
I only say this because not all functions with the computer portion of my truck was fixed and alerts were coming up on dash screen. Also AC wasn’t fixed but do have to take the truck back to Toyota to complete issues. Hopefully it can be resolved in a timely matter this time around. Thanks the engine runs great just some other tweaks that need fixing.
3/5/2025
Marissa N. VERIFIED CUSTOMER
The service took more than estimated time and I waited a while to get my invoice even if my truck was done.
3/5/2025
Kenderick S. VERIFIED CUSTOMER
Hallie was extremely helpful and courteous. Wil definitely return.