Only thing was that I was not kept updated about the status of the vehicle. All else was ok, would've been nice to have a lower rate on the rental car.
12/28/2023
Lori D. VERIFIED CUSTOMER
Clayton was awesome. Great communication and did great explaining the repairs needed.
12/28/2023
William V. VERIFIED CUSTOMER
Michael went over the paperwork and answered my questions. Was helpful.
12/27/2023
Irv D. VERIFIED CUSTOMER
All was very good. Thank you for taking me early, and being done on time.
12/27/2023
Anthony C. VERIFIED CUSTOMER
My technician didn't explain to me about my warranty just told me straight out that's my last oil change and tried asking him I thought I had up 55000 on my warranty.my last gut wes is no longer there and he was very good with the customer service. To I think Findlay is overwhelmed with customers. Along with the customer service is not as good. I felt like get in and get out. Also they really implement car wash and the last 2 times I was there is was not working. But as far the work on the truck I think is good. But just the customer service was lacking a bit.
12/27/2023
Constance M. VERIFIED CUSTOMER
Straight forward explanation of the work completed and future recommendations.
12/27/2023
Richard L. VERIFIED CUSTOMER
Thank you
12/27/2023
Jon E. VERIFIED CUSTOMER
Quick and competent.
12/27/2023
David L. VERIFIED CUSTOMER
Gracias
12/26/2023
Michael B. VERIFIED CUSTOMER
Hallie sat down with me and showed me what needs to be repaired. The cost for repairs.
12/25/2023
Tatyanna B. VERIFIED CUSTOMER
Always that toyota friendly family feeling!
12/24/2023
Charles W. VERIFIED CUSTOMER
Everything was explained clearly, he answered all my questions and concerns.
He notified me when the vehicle was complete and offered me a ride back to the dealership to pick it up
12/24/2023
Paula K. VERIFIED CUSTOMER
James was good with helping me with my problem on my car. Thank you.
12/24/2023
Thom F. VERIFIED CUSTOMER
Service took awhile but I was warned that it could be 1 and 1/2 hours or so. Good sevice!
12/23/2023
Paul W. VERIFIED CUSTOMER
Quick, professional service from the whole team
12/23/2023
Jody C. VERIFIED CUSTOMER
Kudos and thank you to Mike Hansen for going above and beyond!
12/23/2023
Esther B. VERIFIED CUSTOMER
Thank you.
12/23/2023
North Country. VERIFIED CUSTOMER
It was nice that Mike was able to ensure our tax exempt status before billing. Helped speed things up on the turn around. Thanks!
12/22/2023
James S. VERIFIED CUSTOMER
Showing the photos and videos were what made this a better experience. Knowing the task were completed gives a customer peace of mo f. Thank you.
12/22/2023
Joyce V. VERIFIED CUSTOMER
I appreciate the continued service I always receive at Flagstaff Toyota. Even other Toyota dealerships cannot compare.