Findlay Toyota Flagstaff Auto Repair Service

You are all good, thanks

Hallie did a great job, she is personable, thorough and communicative.

I am satisfied with the service Mrs. C. Lopez has given during my oil change service. Thank you.

Everything was done to my satisfaction. Thank you!

For the record, **** Spigner was great and provided overall great service and is not a part of my complaint and overall dissatisfaction. I bought this truck from Findlay Toyota 2-3 weeks ago and was told by the sales team and others from the service team that my Tacoma had gone through 2 or more 160 point inspections and is gold certified, etc. they told me the brakes, tires, fluids, etc. exceeded the inspection process, etc. given The fact that the brake rotors were warped and had to have work done on them leads me to believe that whomever did the inspections, did a less than optimal job and makes me more than concerned with the safety and overall quality of the truck. **** expressed to me today that the team did another inspection while fixing the rotors and that I shouldn’t have any problems. I am going to take his word for it as I did when I purchased the truck from the team that sold it to me but will be more than thorough on my end and will more than likely be taking it to a mechanics shop not affiliated with Findlay to have an independent inspection done to ensure the legitimate compliance of this gold certified vehicle. I’m not sure how the inspection process was approved and this wasn’t fixed before Findlay put it into the lot to be sold and again, how can I have any confidence with any part of the findings when this was so blatantly overlooked.

Great service today.

I came in for an oil change and was advised that a Blue Service was due. In my final invoice, no where is there a description that an oil change was performed. I have a warranty outside of Toyota and they require proof of regular oil changes. Therefore, I need documentation that an oil change was performed on January 24, 2025. Also, I recommend that your Green, Yellow and Blue Service benefits are available on your website.

Just in the last two regular services, we ha spent over $2000.00. But you refused to repair a high beam that was quoted for $75.00 while you argue with the original dealer that made the mistake, forcing us to take the truck back and at the same time we have to keep driving under this conditions. From a business standpoint doesn’t make any sense to me and makes me question my relationship with your business.

James was very efficient, polite and considerate. Got me in and out.

Excellent job from beginning to end. Excellent customer service from Jimmy!

Celia is the best.

My tire was aired guickly...and got my truck right away

Celia was great! Super friendly and quick to help me out with my cars service.

I love my car!! Toyota has been the best

Fast courteous and efficient.

Friendly, helpful, and professional! Great service writer!

Thank you!

Randy Waites is an excellent employee. My 4Runner was slightly damaged when I brought it in for service. I was very upset with the damage. Probably a little too much. Please tell Randy I apologize for overreacting. Randy was very professional and handled the situation to my satisfaction. I will definitely continue to use Findlay Toyota for my service needs. Thank you, Glenn D

I was not notified when my Rav4 was ready to pickup

Awesome